Claims Examiner

DGA Careers; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Delegated Claims Administrator is seeking an Intermediate Claims Examiner to join their Vancouver team. Ideal candidates are experienced in handling first-party property claims and thrive in a fast-paced environment. This role includes managing claims, assessing coverage, and contributing to continuous improvement initiatives.

Qualifications

• 2-5 years of experience handling first-party property claims.
• Strong knowledge of Canadian insurance regulations and property policy wordings.
• Experience in a TPA, MGA, or Lloyd’s claims environment is a strong asset.

Responsibilities

• Manage a portfolio of first-party commercial property claims from intake to resolution.
• Interpret policy wordings and assess coverage on commercial property files.
• Investigate losses involving perils such as fire, water, and theft.

Skills

Analytical skills

Attention to detail

Communication

Organizational skills

Tech-savvy

Education

Valid Level 1 Adjuster’s License in BC

Job description

Intermediate Level - Experience Claims Examiner Opportunity

An established and growing Lloyd’s-approved Delegated Claims Administrator is seeking an Intermediate Claims Examiner to join their Vancouver-based team. This organization specializes in complex, first-party commercial property claims within niche and specialty insurance markets across Canada. The firm is known for leveraging technology and industry expertise to deliver timely and high-quality claims resolution.

This opportunity is ideal for candidates with 2–5 years of experience in property claims who are looking to grow within a collaborative, fast-paced, and innovative environment.

Key Responsibilities :

Manage a portfolio of first-party commercial property claims from intake to resolution

Interpret policy wordings and assess coverage on commercial property files

Investigate losses involving perils such as fire, water, windstorm, theft, and vandalism

Coordinate with adjusters, vendors, legal counsel, brokers, and insureds

Analyze estimates and documentation to determine liability and settlement values

Set accurate reserves and maintain them in accordance with internal protocols

Recommend and negotiate settlements within authority limits

Maintain clear, timely documentation and meet internal file quality standards

Provide support on other lines (, Liability, E&O, Marine) when required

Contribute to continuous improvement and knowledge-sharing initiatives

Candidate Profile :

2–5 years of experience handling first-party property claims (commercial preferred)

Strong knowledge of Canadian insurance regulations and property policy wordings

Excellent analytical and organizational skills with strong attention to detail

Clear, professional communication style—both written and verbal

Able to effectively manage multiple files in a fast-paced environment

Tech-savvy and comfortable in a paperless claims management setting

Experience in a TPA, MGA, or Lloyd’s claims environment considered a strong asset

Holds (or is eligible to obtain) a valid Level 1 Adjuster’s License in BC

Exposure to related lines (Liability, E&O, etc.) is a plus