Claims Examiner

Markel; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Markel is seeking a Claims Examiner to join their dynamic Claims Team. The role involves managing complex claims while ensuring exceptional customer service is delivered. Ideal candidates will bring 3+ years of relevant experience, a university degree, and strong communication skills, with a preference for those skilled in Property claims handling. Join a Fortune 500 company that supports your career development in a hybrid work setting with competitive salary and benefits.

Benefits

Annual bonus potential

Strong benefits package including health and dental

Opportunities for career development

Hybrid work environment

Qualifications

• Minimum of 3 years as a claims practitioner, preferably in Property claims.
• Strong knowledge of insurance policy wordings.
• Bilingualism (French/English) is an asset.

Responsibilities

• Handle higher value and complex claims on multi-line P&C business.
• Prioritize work volumes to see claims through to final settlement.
• Communicate regularly with key brokers and Underwriting teams.

Skills

Communication

Negotiation

Relationship Management

Business Acumen

Education

University Degree

CIP or progress towards completion

Tools

Microsoft Office

Job description

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The Claims function is focused on providing excellent customer service to our insureds. Working closely with the Underwriters and TPAs, the Claims team is an integral part of the product and customer experience delivered to our clients. Your role will be to manage claims across various product lines in a manner consistent with the Markel style and philosophy.

The Opportunity

We are looking for a Claims Examiner to join our Claims Team.

What You'll Be Doing

• claims handling of higher value and / or complex claims on multi-line P&C business
• prioritizing work volumes and working to deadlines to see claims through to final settlement
• frequent and open communications with key brokers, TPAs and managing relationships
• ensuring Markel's claims and reserving philosophy is effected and represented
• regular communication with the Underwriting teams on key trends, feedback, recommendations for changes to wordings, data / input for renewal purposes, etc.
• active involvement at renewal or key client meetings

Our Must Haves

• minimum of 3 years of relevant claims practitioner with preference given to candidates with first party Property claims handling experience
• university degree
• CIP or demonstrated progress towards completion
• strong knowledge of insurance policy wordings and their application
• efficiency working in Microsoft Office Word, Excel, Access, Outlook
• excellent written and oral communication skills
• demonstrated strategic and commercial approach to claims management
• excellent technical expertise and negotiation skills
• superior relationship management skills with colleagues and external partners
• ability to work independently and as a contributing team member
• ability to deliver results even when working to meet tight deadlines.
• strong business acumen
• bilingualism (Fr / Eng) an asset

Who We Are

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s In It For You

• A great starting salary plus annual bonus potential & strong benefits package
• Fantastic company RRSP, extended health and dental coverage, life insurance, travel insurance, vision care and wellness initiatives
• Hybrid Work Environment - 3 days per week in the office
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background or location in Canada if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are a Disability Confident Committed employer, which means you'll have a positive experience applying for a role at Markel and are able to perform at your best. If there are any adjustments we can reasonably make to ensure that the process is accessible for you at every stage please let us know.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us to request any accommodations that may be needed.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Insurance

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