Claims Coordinator

Metro; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading Canadian retailer in Toronto is seeking a Claims Coordinator to manage WSIB claims administration. The role involves data entry, creating Return to Work programs, and communicating with WSIB and management. Ideal candidates will have 1-3 years of experience in claims management or HR and a degree in a relevant field. Competitive benefits include flexible work hours, hybrid options, and a generous vacation policy.

Benefits

Flexible working hours

Hybrid telework options

Generous vacation policy

Qualifications

• 1-3 years relevant work experience in claims management or HR.
• Knowledge of WSIB legislation is essential.

Responsibilities

• Manage daily administration of WSIB claims.
• Contact workers to establish Return to Work programs.
• Prepare correspondence to WSIB.

Skills

Knowledge of Workers' Compensation

Microsoft Office Suite

Proficiency with Parklane systems

Education

College education (2 years) in a relevant field

Tools

SAP

Job description

Position Title : Claims Coordinator

Requisition ID : 42789

Career Group (ADSP) : Administrative

Division : Human Resources

Department : Human Resources

Work Location : METRO ON - 5559 DUNDAS STREET W (#A-DUND)

Province : Ontario, Canada

Position Type : Permanent

Joining our team has its advantages :

• Flexible working hours to promote work/life balance
• Hybrid telework options
• Flexible group insurance plan from day one
• Very competitive pension plan
• Generous vacation policy
• Weekly pay
• Employee and family assistance program
• Free parking
• Professional development opportunities
• Several ED&I programs and initiatives
• EV charging stations

SUMMARY :

The Claims Coordinator manages daily administration of Workplace Safety and Insurance Board (WSIB) claims, including data entry of employee accident reports into the Parklane system and responding to claims inquiries. The role involves representing the company's interests through correspondence with WSIB and gathering information regarding claim objections.

SPECIFIC RESPONSIBILITIES :

1. Review accident investigations to ensure all necessary information is collected; follow up with stores as needed.
2. Complete and send all required forms to WSIB promptly.
3. Contact workers to establish immediate modified Return to Work programs.
4. Prepare correspondence to WSIB regarding workers' objections to immediate accommodations.
5. Write letters to WSIB regarding objections or requests for the Second Injury and Enhancement Fund (SIEF).
6. Serve as the primary contact for claims inquiries from store management, injured workers, HR staff, and WSIB personnel.
7. Complete employer reports requested by WSIB.
8. Maintain communication with WSIB regarding objections and claims issues.
9. Handle all hearing loss claims submissions.

QUALIFICATIONS :

• College education (2 years) in a relevant field.
• 1-3 years relevant work experience.
• Knowledge of Workers' Compensation and WSIB legislation.
• Proficiency with Parklane systems is an asset.
• Intermediate knowledge of Microsoft Office Suite.
• Knowledge of SAP is preferred.

The responsibilities and relationships of this role may evolve as needed to support Metro's business objectives.

METRO is committed to fostering an inclusive work environment that reflects our diverse communities. We value and rely on diverse backgrounds, experiences, and perspectives to innovate, make better decisions, and better serve our customers. We welcome applications from all qualified candidates.

If accommodations are needed during the recruitment process, please inform us so we can assist.

Only applicants selected for contact will be contacted.

We kindly ask agencies not to contact us or submit unsolicited applications.

Required Experience :

Relevant experience in claims management, HR, or related fields preferred.

Key Skills :

Knowledge in corporate law, Baan ERP, IT sales and marketing, civil quality control, ActiveX, JBoss (Note: These skills seem unrelated to the role and may be irrelevant or erroneous in this context.)

Employment Type : Full-Time

Experience : 1-3 years preferred

Vacancy : 1