Claims Assistant I, Data Retention (3 Month Contract)

intactfc; Ajax; Hybrid; CAD 40,000 - 49,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Intact in Canada is seeking a Claims Assistant I to join the Claims Data Retention team in the Toronto, Ajax, Mississauga or Richmond Hill offices in Ontario. This is a 3-month contract with a requirement to work in the office at least two days per week.

You will provide administrative support to the Claims team, review data from a high volume of files, and help with forms, file storage, payments and coordination with adjusters.

Qualifications

• High School or College Diploma including business/administration training preferred.
• 3 months to 1 year of related work experience in administrative function.
• Ability to consistently perform with high accuracy and volume of work.
• Effective communication with emphasis on customer service.
• Strong computer skills with data entry and MS Excel proficiency.

Responsibilities

• Prepare forms and correspondence to insurance clients, vendors and legal representatives.
• Manage file storage and retrieval process for closed files.
• Provide various administrative support such as photocopying, scanning, etc.
• Open new claims and assign appropriate claims adjusters.
• Process, coordinate, sort and distribute incoming correspondence.
• Process payments on claim files.
• Identify process improvements to management.
• Greet customers, as required.

Skills

Customer service

Data entry

Administrative support

MS Excel

Attention to detail

Education

High School or College Diploma including business/administration training

Tools

Office applications

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into considerations a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to): 40,300 - 49,300

About the role

We are looking for a Claims Assistant I to joining our Claims Data Retention team in the Toronto, Ajax, Mississauga or Richmond Hill, ON office.

This is a 3-Month Contract position and requires a minimum of 2 days per week working in the office.

You will be responsible for providing administrative assistance work to the Claims team and reviewing data and information from a high volume of claims files.

What you'll do here:

• Prepare forms and correspondence to insurance clients, vendors and legal representatives.
• Manage file storage and retrieval process for closed files.
• Provide various administrative support such as photocopying, scanning, etc.
• Open new claims and assign appropriate claims adjusters.
• Process, coordinate, sort and distribute incoming correspondence.
• Process payments on claim files.
• Identify process improvements to management.
• Greet customers, as required.

What you bring to the table:

• High School or College Diploma including business/administration training preferred.
• 3 months to 1 year of related work experience in administrative function.
• Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
• Effective communications skills with an emphasis on customer service.
• Strong computer skills or training with standard office applications including strong data entry skills.
• Proficient in MS Excel
• No Canadian work experience required however must be eligible to work in Canada.

This job posting will close on Monday August 31st, 2026 at 11:59 pm EST.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.