Claims Advisor-Specialty Lines PD, Transportation

Intact FC; Calgary; Hybrid; CAD 75,000 - 91,000; Full time

Benefits offered by this job

Flexible work arrangements

Hybrid work model

Extra days off

Wellbeing benefits (telemedicine, EAP)

Employee share purchase plan

Job summary

Intact FC is seeking a Transportation and Marine Claims Advisor. This role focuses on prompt, fair settlements for physical damage and cargo claims across Canada and the United States, involving routine and complex files with careful policy analysis.

You will coordinate with customers, brokers, claimants, lawyers and insurers, lead investigations and settlements, and work closely with the Bodily Injury team to minimize risk and ensure regulatory compliance.

Qualifications

• CIP designation is an asset.
• Knowledge of provincial auto insurance legislation; Atlantic Licenses is an asset.
• Minimum 2 years' experience handling commercial auto claims; trucking experience is a plus.
• Bilingual English and French is an asset.

Responsibilities

• Analyze routine and complex claims to determine coverage and entitlements.
• Communicate with customers, brokers, claimants, lawyers and insurers to resolve claims.
• Investigate and settle cargo and environmental losses across Canada and the US.
• Collaborate with Bodily Injury team to manage exposure and comply with laws.

Skills

CIP designation

Auto claims

Bilingual EN/FR

Time management

Negotiation

Analytical skills

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

74,800 - 91,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Join Our Team as a Transportation and Marine Claims Advisor!

Are you a dynamic and skilled professional ready to tackle an exciting new challenge? Our Transportation and Marine Claims team is looking for someone just like you to jump in and make an impact!

This position offers the chance to play a crucial role in ensuring prompt and fair settlements for physical damage and cargo claims across Canada and the US. If this sounds like your kind of opportunity, we can’t wait to hear from you!

What you’ll do here:

• Dive into both routine and complex claims, analyzing insurance policies to determine coverage and assess fair entitlements.
• Engage in timely and respectful communication with customers, brokers, claimants, lawyers, and other insurers to effectively resolve claims.
• Spearhead investigations and settlements of cargo and environmental losses, while managing cases that span across Canada and the US.
• Collaborate with our Bodily Injury team on significant losses to mitigate exposure and ensure compliance with legislative requirements.

What you bring to the table:

• CIP designation is considered a strong asset
• Knowledge of provincial legislation governing auto insurance; Atlantic Provincial Licenses is considered a strong asset.
• At least 2 years of experience adjusting commercial auto claims; Long Haul Trucking experience is a plus.
• Bilingualism in English and French is an asset.
• Expertise in handling moderate to complex claims and practicing effective negotiation.
• Strong analytical skills paired with decision-making prowess and excellent time management.

Posting expires November 13, 2026 11:59 PM EST.

This role is eligible for employee referral bonus. #myReferrals1000

#LI-Hybrid

#LI-MS1

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.