Claims advisor, P&C insurance

Desjardins Group; Saint-Jérôme; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance provider in Canada is seeking a Property and Casualty Insurance Claims Advisor in Saint-Jérôme. The role involves managing complex claims, conducting investigations, and negotiating settlements while ensuring client satisfaction. Applicants should have a college diploma and four years of relevant experience, with fluency in French and advanced English proficiency. The position offers a competitive salary and benefits, including a pension plan and flexible vacation.

Benefits

Competitive salary

Annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of four years of relevant experience.
• Knowledge of French is required.
• Advanced proficiency in English due to interaction with clients.

Responsibilities

• Conduct investigations to assess damage and determine settlement amounts.
• Analyze information to determine eligibility for benefits.
• Settle claims according to standards and policies.
• Negotiate claims to ensure smooth processing.

Skills

Analytical skills

Interpersonal communication

Negotiation

Decision quality

Education

General college diploma in a related field

Job description

Overview

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to :

Responsibilities

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts

• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria

• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties

• Negotiate with all parties involved to ensure smooth claims processing.

Benefits

• Competitive salary and annual bonus

• 4 weeks of flexible vacation starting in the first year

• Defined benefit pension plan that provides predictable, stable income throughout retirement

• Group insurance including telemedicine

• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• General college diploma in a related field

• A minimum of four years of relevant experience

• Please note that other combinations of qualifications and relevant experience may be considered

• Knowledge of French is required

• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Business insight, Communicates effectively, Decision quality

#LI-Remote

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We\'re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there\'s something we can do to help make the recruitment process or the job you\'re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-10-26