Claims Advisor, Bodily Injury

Allstate Canada; Alberta; Remote; CAD 50,000 - 70,000; Full time

Job summary

Allstate Canada is seeking a Claims Advisor in the Bodily Injury department to investigate and settle claims. This entry-level position offers a flexible work environment and focuses on supporting employees to excel while prioritizing outstanding customer service.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Tuition Reimbursement

Annual Wellness allowance

Personal reflection day

Qualifications

• Minimum 1 year of claims handling experience.
• Desire to pursue CIP designation is preferred.
• Knowledge of injury claims and medical terminology is advantageous.

Responsibilities

• Conduct investigations into coverage, liability, and quantum aspects of claims.
• Negotiate and resolve claims over the phone with plaintiffs or their counsel.
• Collaborate with external vendors for compliance with company policies.

Skills

Time Management

Critical Thinking

Communication

Education

Post-secondary education or equivalent

Job description

Join to apply for the Claims Advisor, Bodily Injury role at Allstate Canada

Join to apply for the Claims Advisor, Bodily Injury role at Allstate Canada

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada fornine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Benefits To Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!
  
  

Job Description:

Our team is expanding, and we are actively seeking a Claims Advisor to join our Bodily Injury department. Reporting to the Bodily Injury Claims Manager, you will be responsible for investigating and settling Bodily Injury cases by thoroughly examining coverage, liability, and quantum, while adhering to territorial quality and disposition guidelines.

Role Designation: Remote

Accountabilities:

• Conduct comprehensive investigations into the coverage, liability, and quantum aspects of all assigned cases.
• Evaluate claims quantum by analyzing medical and wage documentation and conducting research
• Establish and adjust reserves as necessary.
• Negotiate and resolve claims over the phone, involving plaintiffs and/or their counsel.
• Follow company guidelines for updates and authorization requests.
• Collaborate with external vendors to ensure compliance with company policies.
  
  

Qualifications:

• Preferred post-secondary education or equivalent.
• Minimum 1 year of direct claims handling experience
• Casualty claim handling experience is preferred
• Completion of the CIP designation or a strong desire to pursue it is preferred.
• Previous experience in insurance, along with knowledge of injury claims, medical rehabilitation concepts, and medical terminology, is advantageous.
• Exceptional time management and organizational skills, including the ability to thrive in a fast-paced environment.
• Strong critical thinking capabilities for assessing claim strengths and weaknesses.
• Excellent written and verbal communication skills, with a commitment to delivering outstanding customer service.
• Familiarity with the Rules of Court procedures and associated timelines is a plus.
  
  

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

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