Claims Adjuster- Specialty Lines, APD- Intact Public Entities & Entertainment Auto

Intact Financial Corporation; Dartmouth; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company in the insurance industry as a Claims Adjuster, where you'll investigate routine and complex auto claims for public entities and entertainment. Leverage your analytical skills and relevant experience in a hybrid work model, while benefiting from a comprehensive rewards program and supportive work culture.

Benefits

Employee referral bonus

Financial rewards program

Employee Share Purchase Plan with 50% match

Flex pension and benefits package

Option to purchase up to 5 extra days off

Annual wellness account

Access to physical and mental health resources

Dynamic learning ecosystem

Inclusive employee networks

Community Impact program

Qualifications

• Minimum of 2 years experience adjusting commercial auto claims.
• Knowledge of provincial legislation governing auto insurance.
• Bilingual in English and French is an asset.

Responsibilities

• Analyze and interpret insurance policy wording.
• Communicate with customers and other insurers to resolve claims.
• Ensure all cases are documented and meet legislative requirements.

Skills

Effective communication

Negotiation skills

Analytical skills

Decision-making skills

Education

University degree

Chartered Insurance Professional (CIP)

Job description

As part of our Specialty Lines Auto team, you will be responsible for investigating routine and complex Physical Damage claims for Intact Public Entities and Entertainment customers.

This position can be based in any of the following Intact offices across Canada:

Ontario : Ajax / London / Mississauga / Ottawa / Richmond Hill / Toronto (700 University Avenue)

What you’ll do here :

• Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
• Communicate in a timely and respectful manner with the customer, brokers, claimants, lawyers, and other insurers to resolve claims.
• Ensure all cases are clearly documented and meet legislative requirements.
• Collaborate with our Bodily Injury team on significant losses to mitigate exposure.
• Manage losses and claims on both Intact Public Entities (IPE) & Entertainment accounts.

What you bring to the table :

• University degree or relevant training and experience.
• Completed or working toward a Chartered Insurance Professional (CIP) designation.
• Minimum of 2 years experience adjusting commercial auto claims.
• Experience working with municipalities or emergency vehicles is an asset.
• Ability to handle or oversee moderate to complex claims.
• Effective communication and negotiation skills.
• Strong analytical and decision-making skills.
• Knowledge of provincial legislation governing auto insurance.
• Atlantic Provincial Licenses are an asset; willingness to secure licenses required.
• Bilingual in English and French is an asset.

This role is eligible for an employee referral bonus. #myReferrals1000

LI-Hybrid

LI-MS1

What we offer

Our hybrid work model offers a balance between remote work and in-person interactions.

As a permanent team member, you can expect:

• A financial rewards program recognizing your success.
• An industry-leading Employee Share Purchase Plan with 50% match on net shares purchased.
• An extensive flex pension and benefits package, including virtual healthcare.
• Option to purchase up to 5 extra days off per year.
• An annual wellness account promoting an active and healthy lifestyle.
• Access to tools and resources supporting physical and mental health, embracing change, and connecting with colleagues.
• A dynamic learning ecosystem with online content and programs.
• Inclusive employee networks for education, inspiration, and development.
• Supportive leaders and colleagues committed to your growth.
• A Community Impact program to engage with your community uniquely.