Claims Adjuster, Casualty Long Haul Trucking

Intact; London; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading insurance provider in London, Ontario is seeking a Claims Adjuster for Casualty Long Haul Trucking. The successful candidate will handle complex claims, negotiate settlements, and work across Canada and the USA. The ideal applicant has over 5 years of Auto Casualty experience, strong negotiation skills, and a relevant university degree. This position supports a hybrid work model and offers competitive benefits.

Benefits

Financial rewards program

Employee Share Purchase Plan

Extensive flex pension and benefits package

Annual wellness account

Flexible work arrangements

Qualifications

• Minimum of 5 years handling Auto Casualty claims.
• Ontario tort and litigation claims handling expertise.
• Knowledge of provincial legislation and current case law.

Responsibilities

• Investigate, analyze, evaluate, and report on complex Bodily Injury files.
• Negotiate effective settlements of claims.
• Communicate with customers and lawyers to settle claims.

Skills

Auto Casualty claims handling

Negotiation skills

Critical thinking

Bilingual in English and French

Education

University degree

CIP designation

Job description

Join to apply for the Claims Adjuster, Casualty Long Haul Trucking role at Intact

1 day ago Be among the first 25 applicants

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

As a Casualty Adjuster within our Specialty Lines Long Haul Trucking Team, you’ll be part of a national group handling claims across Canada and the United States. You’ll work closely with team members across North America, to investigate and resolve bodily injury claims involving transport trucks. In addition to trucking claims, you will manage Ontario Facility Association personal lines and commercial casualty claims.

Your expertise in claims handling will allow you to analyze and act decisively. Your strong negotiation skills will help you recognize exposures and proactively drive effective resolutions. We value professionals who can think critically, prioritize, and find creative solutions, within a highly collaborative and energetic team environment.

What You’ll Do Here

• Investigate, analyze, evaluate, quantify and report on complex Bodily Injury files
• Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
• Collect reports and statements to determine liability and coverage
• Within established authority limits, negotiate effective settlements of claims, attend court proceedings, mediations and settlement meetings
• Manage transport truck losses throughout Canada and USA
• Handle Ontario's commercial and personal lines Facility third-party bodily injury claims in our Halcion system
• Report on losses as required to the Facility Association
• Work in a team environment, acting as a mentor, role model and technical resource for others on the team
• Work effectively with Defence and Plaintiff counsels alike with the goal of resolving the file in a timely manner on all levels of claims
• Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements

What You Bring To The Table

• Minimum of 5 years handling Auto Casualty claims
• Ontario tort and litigation claims handling expertise
• Long Haul Trucking experience is considered an asset
• Ability to multitask and juggle competing priorities
• Knowledge of the provincial legislation and regulatory changes governing auto insurance as well as current case law
• Willingness to obtain Atlantic adjusting Licenses
• University degree or any combination of training and experience deemed relevant for the role
• Completed CIP designation is an asset
• Bilingual in English and French is an asset

This role is eligible for employee referral bonus. #myReferrals1000

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

Industries

Insurance

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