Claims Adjuster, Casualty Long Haul Trucking

Intact Financial Corporation; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance company is seeking a Casualty Adjuster to join their Specialty Lines Long Haul Trucking Team in Calgary. This role involves investigating and resolving bodily injury claims across Canada and the USA. Candidates should have over 5 years of experience in Auto Casualty claims and be skilled in negotiation and critical thinking. The position offers a hybrid work model, competitive benefits, and opportunities for professional development.

Benefits

Financial rewards program

Employee Share Purchase Plan

Extensive benefits package

Flexible work arrangements

Annual wellness account

Qualifications

• Minimum of 5 years handling Auto Casualty claims.
• Ontario tort and litigation claims handling expertise required.
• Ability to multitask and manage competing priorities.

Responsibilities

• Investigate, analyze, and report on complex Bodily Injury files.
• Negotiate settlements of claims and manage resulting litigation.
• Work collaboratively within a team and mentor team members.

Skills

Auto Casualty claims handling

Negotiation skills

Critical thinking

Bilingual (English and French)

Education

University degree or relevant training

Completed CIP designation

Job description

About the role

As a Casualty Adjuster within our Specialty Lines Long Haul Trucking Team, you’ll be part of a national group handling claims across Canada and the United States. You’ll work closely with team members across North America to investigate and resolve bodily injury claims involving transport trucks. In addition to trucking claims, you will manage Ontario Facility Association personal lines and commercial casualty claims.

Your expertise in claims handling will allow you to analyze and act decisively. Your strong negotiation skills will help you recognize exposures and proactively drive effective resolutions. We value professionals who can think critically, prioritize, and find creative solutions within a highly collaborative and energetic team environment.

What you’ll do here:

1. Investigate, analyze, evaluate, quantify, and report on complex Bodily Injury files.
2. Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
3. Collect reports and statements to determine liability and coverage.
4. Within established authority limits, negotiate effective settlements of claims, attend court proceedings, mediations, and settlement meetings.
5. Manage transport truck losses throughout Canada and the USA.
6. Handle Ontario's commercial and personal lines Facility third-party bodily injury claims in our Halcion system.
7. Report on losses as required to the Facility Association.
8. Work in a team environment, acting as a mentor, role model, and technical resource for others on the team.
9. Work effectively with defence and plaintiff counsels to resolve files in a timely manner at all levels of claims.
10. Communicate in a timely and respectful manner with customers, claimants, lawyers, and insurers to settle claims and report findings and settlements.

What you bring to the table:

• Minimum of 5 years handling Auto Casualty claims.
• Ontario tort and litigation claims handling expertise.
• Long Haul Trucking experience is considered an asset.
• Ability to multitask and juggle competing priorities.
• Knowledge of provincial legislation and regulatory changes governing auto insurance, as well as current case law.
• Willingness to obtain Atlantic adjusting licenses.
• University degree or relevant training and experience.
• Completed CIP designation is an asset.
• Bilingual in English and French is an asset.

This role is eligible for an employee referral bonus. #myReferrals1000

LI-Hybrid

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What we offer

Our hybrid work model provides a balance between working from home and in-person interactions.

Working here means you'll be empowered to do your best every day. As a permanent team member, you can expect:

• A financial rewards program recognizing your success.
• An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with virtual healthcare access.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account promoting a healthy lifestyle.
• Tools and resources supporting physical and mental health, embracing change, and connecting with colleagues.
• A dynamic workplace learning ecosystem with online content and programs.
• Inclusive employee-led networks for education, inspiration, and development.
• Inspiring leaders and colleagues to support your growth.
• A Community Impact program to engage with your community in meaningful ways.