Claims Adjuster (81778)

Western Financial Group; Victoria; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading insurance provider seeks a Claims Adjuster to join their remote team. This entry-level role focuses on personal lines auto claims, ensuring customers receive outstanding service throughout the claims process. Ideal candidates are organized and possess effective communication skills to simplify complex policy details for clients.

Benefits

3 weeks vacation

14 wellness days

100% employer-paid group benefits

Health care spending account

Qualifications

• General Insurance Level 2 License required or willingness to obtain within 6 months.
• 3 years experience in the General Insurance Industry, ICBC experience an asset.

Responsibilities

• Handle all manner of personal lines auto property liability and program claims.
• Liaise between customers, insurance companies, and other adjusters.
• Validate policy coverage and negotiate fair cash settlements.

Skills

Organizational skills

Negotiation

Conflict Management

Financial Concepts

Mediation Experience

Education

General Insurance Level 2 License

Tools

MS Word

MS Excel

MS Outlook

Job description

As one of Canadas largest insurance providers Western has more than 220 locations across Canada. With over 2100 team members our actions are anchored in our Guiding Principles Truthfulness Fairness Value and Loyalty. We take care to deliver the right insurance solution every time so our customers can live confidently.

The Claims Adjuster is a key member of the National Insurance Operations group reporting to our Claims Manager.

You will be part of a team of 18 remote adjuster whom handle all manner of personal lines auto property liability and program claims. This is an entry role to claims with a focus on Auto and will provide a foundation to learn and grow as an Adjuster.

Here is what a typical day looks like :

• Everyday you will be assigned new claims and work through your pending claims where you will liase between customers insurance companies outside vendors and other adjusters
• Most of your day will be spent on the phone guiding and advising clients through the claims process obtaining relevant statements / reports and following up when needed
• You will use your insurance knowledge to validate coverage based on the policy terms review estimates and negotiate fair cash settlements as required
• Pay invoices for outside vendors such as appraising companies and towing companies
• Maintain accurate reports and complete files electronically and in paper copies

The value you bring :

• General Insurance Level 2 License required or willingness to obtain within 6 months
• 3 years experience in the General Insurance Industry ICBC experience an asset
• Your superior organizational skills help you stay on track with multiple competing priorities ensuring invoices are paid promptly documents are filed correctly the customer receives timely updates all whilst maintaining accuracy
• You are able to break down complicated policy wordings and industry jargon into simple terms to explain to customers. You have the reassuring presence to calm someone down while still getting your message across
• Knowledge of MS products including Word Excel Outlook

Hours : Full Time 37.5 hours / week

Location : Remote in Canada

Salary Range :

Requisition # : 81778

What if I dont meet every requirement

If youre excited about the role but your experience doesnt check every box we still encourage you to apply. You may be the right person for this role or we might have another that suits you even better!

At Western we are dedicated to building a diverse inclusive and authentic workplace in the communities we work and live in If you have questions or require accommodation please reach out to us .

Health and Wellness

We take pride in providing programs that add value to our peoples lives after all they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks vacation 14 wellness days company matching investment and savings programs and 100% employer-paid group benefits including a health care spending account.

For over 20 years supporting our local communities has been a part of everything we do its engrained in our culture though the Western Financial Group Communities Foundation.

Key Skills

Load & Unload,Organizational skills,Financial Concepts,Fraud,Math,Mediation Experience,Pricing,Conflict Management,Workers' Compensation Law,Medicare,negotiation,Workers' Compensation

Employment Type : Full Time

Experience : years

Vacancy : 1

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