Claims Adjuster

Northbridge Financial; Calgary; Hybrid; CAD 65,000 - 75,000; Full time

Job summary

A leading Canadian insurance company is seeking a Claims Adjuster to join its dynamic team in Calgary. The role focuses on investigating property damages, providing excellent customer experience, and managing a variety of claims efficiently. With a commitment to hybrid work options and employee well-being, this position offers a competitive salary and numerous opportunities for professional development.

Benefits

Hybrid work model

Competitive salaries and financial health support

Flexible health benefits

Education assistance

Wellness programs

Qualifications

• Minimum of 3 years of Property Claims Handling experience.
• Ability to communicate clearly with Claimants, Brokers, and Vendors.
• Strong technical skills with insurance systems preferred.

Responsibilities

• Thoroughly investigate & evaluate assigned Property claims.
• Manage day-to-day schedule effectively.
• Deliver clear decisions on claims.

Skills

Investigating & evaluating Property claims

Approving and adjusting damage estimates

Estimating repair costs

Managing stressful calls

Customer experience

Education

Post-Secondary Education in an insurance-focused program

Completed or working towards the CIP designation

Tools

Xactimate

Encircle

MS Office Suite

Job description

What it’s like to be a Northbridge Claims Adjuster:

As a Claims Adjuster, you will be part of a dynamic team that prides itself on having a sharp eye for detail while keeping the customer experience top of mind. Our Property Adjusters provide efficient and prompt investigation on property damages, including theft, disappearance of jewelry, wind claims, and even potential exposure to CAT claims. Along with Claims handling, they will be heavily involved with subrogation files and assist our Leaders with ad-hoc projects that arise.

We want your talent!

If you are great at:

• Thoroughly investigating & evaluating assigned Property claims

• Approving and adjusting estimates of damage and loss amounts

• Estimating repair cost, replacement, or compensation

• Managing stressful calls and clearly delivering decisions on claims

• Effectively managing a busy day-to-day schedule

• Providing a great Customer experience

And you have:

• Post-Secondary Education in an insurance-focused program or a related program

• Completed or working towards the CIP designation

• A minimum of 3 years of Property Claims Handling

• Experience with Xactimate and Encircle is an asset

• Strong technical skills with the MS Office Suite

• Ability to clearly communicate with Claimants, Brokers, and Vendors

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM, or other courses desired, internal mobility, Leadership training, and mentoring programs.

#LI-NW1 #LI-Hybrid

Salary range- $65,000 - $75,000 for Vancouver, BC.

Actual pay may be below or above the range based on candidates' knowledge, skills, and level of ability relative to expectations for the role applied to. Candidates with salary expectations outside of the range are encouraged to apply.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.