Claim Counsel, Specialty Insurance

The Travelers Indemnity Company; Toronto, Vancouver; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a skilled claims professional to manage Specialty Insurance Claims. This role involves analyzing and resolving claims, providing legal support, and mentoring colleagues. The ideal candidate will have a strong legal background, excellent negotiation skills, and a commitment to superior customer service. With a focus on professional development and a supportive work environment, this position offers a unique opportunity to make a meaningful impact in the insurance sector. Join a dynamic team where your expertise will be valued and your contributions recognized.

Benefits

Health Insurance

Retirement Contributions

Paid Time Off

Wellness Program

Volunteer Encouragement

Qualifications

• 4+ years as a lawyer or claims handling experience preferred.
• Strong negotiation skills in litigation and non-litigation contexts.

Responsibilities

• Analyze and resolve moderate severity Specialty claims.
• Conduct coverage analysis and provide legal opinions.
• Draft and review coverage and reservation of rights letters.

Skills

Negotiation Skills

Legal Analysis

Communication Skills

Claims Handling

Conflict Resolution

Education

Bachelor’s Degree

Juris Doctorate

Qualified Legal Practitioner

Job description

Who Are We?

Solid reputation, passionate people, and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers—and opportunities for our employees. You will find Travelers to be full of energy and a workplace where you can truly make a difference.

Target Openings

1

What Is the Opportunity?

Under moderate supervision, fulfill the Specialty Insurance Claims mission by providing coverage opinions, conducting thorough investigation, analysis, evaluation, and disposition of claims to achieve superior customer service and claim results at the most reasonable cost. Effectively manage all assigned Specialty claims, typically of moderate severity or complexity. Interact with, collaborate with, and provide legal advice and transactional support to claim and underwriting colleagues.

What Will You Do?

1. Claim Handling:
2. Analyze, investigate, negotiate, and resolve moderate severity Specialty claims within authority limits with moderate supervision by claims management.
3. Identify recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management.
4. Prepare reports (e.g., Large Loss Memos, quarterly claim, EC, trial, class action) reflecting loss development, financial exposure, coverage issues, and strategies.
5. Manage and approve payments to outside counsel on routine litigation matters within authority limits, seeking guidance for non-routine litigation.
6. Make decisions within claim authority and recommend to management when necessary.
7. Follow operational policies, including compliance, regulatory, and customer service standards.
8. Maintain accurate documentation in claim files and management systems, adhering to documentation standards.
9. Seek management input for claims beyond authority and communicate reserve adjustments to underwriting.
10. Mentor less experienced colleagues in claim resolutions.
11. Lead or participate in claim strategic initiatives.
12. Legal Support:
13. Conduct coverage analysis and provide opinions.
14. Answer legal questions impacting underwriting decisions, using legal research and experience.
15. Advise underwriters on policy language and coverage.
16. Support non-lawyer claim professionals with legal standards and advice.
17. Maintain active legal license and continuing education.
18. Specialty Claim Specific:
19. Interpret policies and draft coverage opinions with case law.
20. Contribute to review and revision of new products, policies, and endorsements.
21. Transactional Work and Negotiation:
22. Draft and review coverage and reservation of rights letters.
23. Draft releases and settlement agreements, advising clients and claim professionals.
24. Negotiate settlements directly or via counsel, using relevant legal arguments.
25. Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Prior experience in the Specialty insurance industry preferred.
• 4+ years as a lawyer (including in-house) or claims handling experience preferred.
• Strong negotiation skills in litigation and non-litigation contexts.
• Effective communication skills, both written and oral.
• Ability to communicate legal advice independently or with management input.
• Proficiency in drafting transactional documents.
• Professional demeanor in conflict resolution.

What is a Must Have?

• Bachelor’s degree required.
• Juris Doctorate outside Quebec or Bachelor of Civil Law in Quebec.
• Qualified legal practitioner in the relevant province.
• Minimum 3 years legal or claims handling experience.

What Is in It for You?

• Health Insurance: Coverage from day one for employees and eligible family members.
• Retirement: Core 3% contribution to DPSP plus dollar-for-dollar match up to 5% of base pay.
• Paid Time Off: Starting at 20 days PTO, up to 36 days including holidays.
• Wellness Program: Resources for health, mental health, and caregiving support.
• Volunteer Encouragement: Matching gifts and volunteer rewards programs.

Employment Practices

Travelers is an equal opportunity employer, committed to diversity and providing accommodations for persons with disabilities. For questions regarding physical requirements, contact us via email. We reserve the right to fill the position at a level above or below the posted level. For more benefits information, visit our benefits page.