City Hall Switchboard & Customer Service (Temp)

City of Belleville; Belleville; Presencial; CAD 42.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

OMERS Pension Plan

Live in Belleville

Descripción de la vacante

The City of Belleville is seeking a Customer Service Representative (Switchboard) to be the first point of contact for callers and visitors at City Hall. The role requires handling inquiries, directing calls, and supporting municipal records and licensing tasks with professionalism.

Office experience and a two-year college diploma are required, with a focus on accessibility and inclusive service. The position is a temporary full-time role based at City Hall, offering a stable schedule and a

Formación

• Two year college diploma or equivalent.
• Experience in office environment and switchboard/reception preferred.
• Strong communication and organizational skills.

Responsabilidades

• Serve as first point of contact on City’s main switchboard.
• Provide information and assist public with inquiries and complaints.
• Process mail, faxes, deliveries and maintain records.
• Assist with payroll support and ceremony or licensing tasks as needed.
• Ensure equity, diversity and inclusion in daily interactions.

Conocimientos

Customer service

Communication

Organizational skills

multitasking

Educación

College diploma

Herramientas

Microsoft Office 365

Outlook

Word

Excel

Adobe Pro

MS Teams

Vadim

Bell Connect

TOMRMS

Service Desk Plus

Descripción del empleo

The City of Belleville is seeking a Customer Service Representative (Switchboard) to be the first point of contact for callers and visitors at City Hall. The role requires handling inquiries, directing calls, and supporting municipal records and licensing tasks with professionalism.

Office experience and a two-year college diploma are required, with a focus on accessibility and inclusive service. The position is a temporary full-time role based at City Hall, offering a stable schedule and a