Christmas Toyshop Associate - Temporary

TSA The Salvation Army TSA; Vancouver; On-site; CAD 29,000 - 44,000; Full time

Benefits offered by this job

Health and dental benefits

RRSPs

Paid vacation and sick time

Flexible work arrangements

Job summary

The Salvation Army boundless Vancouver team is seeking a helper to support its Christmas Toy Shop program, ensuring a welcoming environment for families.

You will assist with stocking, organizing storage areas, and coordinating volunteers. Strong communication, computer skills, and a willingness to work 35 hours weekly are essential for success in this role.

Qualifications

• 1–3 years of relevant experience in customer service or retail.
• Post-secondary education and work experience in fund-raising, donor relations, or administration is an asset.
• Experience working with vulnerable or marginalized populations in a non-profit setting is an asset.

Responsibilities

• Assist in the set-up of the seasonal Toy Shop for welcoming families in a dignified, supportive and fun Christmas experience.
• Ensure donated Toy Shop items are stocked daily and stored securely.
• Daily tidying, cleaning up and organization of the Toy Shop and storage rooms.
• Orient volunteers to the Toy Shop and support their deployment.
• Direct donations to the appropriate personnel for receiving, tracking and storing.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Relationship building

Team player

Bilingual

Education

Fundraising/Donor relations

Post-secondary education

Vulnerable populations experience

Tools

MS Office

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: Boundless Vancouver organizes The Christmas Toy Shop program for families and their children.

Hours of Work

35 hrs/wk. Monday to Friday, 8:30am to 4:00pm

Key Accountabilities

• Assist in the set-up of our seasonal, off site Toy Shop for welcoming families to a dignified, supportive and fun Christmas experience.


• Ensure donated Toy Shop items (toys, books etc.) are stocked daily and stored securely.


• Daily tidying, cleaning up and organization of the Toy Shop and storage rooms or as needed, including participating in clean up and maintenance of other program or staff areas.


• Assist the Community Engagement/Volunteer Coordinator in orienting volunteers to the Toy Shop while they are deployed to their positions.


• Direct financial and in-kind donations, if brought to the Toy Shop, to the appropriate personnel for receiving, tracking and storing, according to approved policies.


• May assist with the organization/administration of toy drives with companies and organizations in the community.


• Engage and connect with families and individuals visiting the Toy Shop with a warm and friendly demeanor, ensuring all feel at ease and supported.


• Refer visiting families to other Boundless Vancouver programs, where appropriate.


• Follow Toy Shop program allowances/provisions for family size and age categories consistently to ensure equity for program participants and responsible stewardship of Boundless Vancouver’s resources.


• Oversee the Toy Shop in the absence of the coordinator (lunch breaks, day off).


• Report any incidents threatening the health, safety, and well-being of program participants or staff members in a timely manner.


• Report any incidents threatening the security of property or assets in a timely manner.


• Assist in keeping accurate records of Toy Shop inventory at the end of the season.


• Assist in packing up, cleaning up and storing all items from the Toy Shop after it has concluded.


• Perform other duties, as assigned.

Health & Safety

Background check consent. A clear vulnerable sector screening. Completion of online abuse prevention training. Required Health and Safety training.

Financial and Materials Management

Responsibly manage valuables/assets such as toys and gift cards that will be distributed to neighbours, keeping secure daily.

Working Conditions

The job incumbent may be exposed to the risk of minor harm, injury, or illnesses due to: Driving and moving of physical inventory. Verbal or physical attacks by others (i.e., violent/aggressive person). Exposure to infectious diseases.

Education and Experience Qualifications

• One (1) to three (3) years of relevant experience, including experience working in customer service-related field or retail.


• Post-secondary education and work experience in fund-raising, donor relations, or administration is an asset.


• Experience working with vulnerable or marginalized populations in a non-profit setting is an asset.

Experience and Skilled Knowledge Requirements

• Proficient computer skills and familiarity with Microsoft Office.


• Excellent verbal communication skills (in person and on the phone).


• Excellent written communication skills.


• Current and valid Driver’s License.

Skills and Capabilities

• Able to lift up to 50 lbs.


• Able to stand for long periods, including stocking shelves and moving toys/boxes/shop items.


• Excellent organizational skills.


• Superior relationship building skills and the ability to interact with individuals at all levels in a confident, collaborative, and professional manner.


• Proven ability to multitask.


• Able to work independently but also a team player.


• Proficiency in other language(s) is an asset.


• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.