Christmas Customer Assistant - Operations - Belfast Abbey Centre

Marks Spencer Store; Abbey; On-site; CAD 34,000 - 39,000; Part time

Job summary

Marks & Spencer in Belfast's Abbey Centre is seeking a part-time team member for the In Store Team. The store operates with varied shifts, and personnel are needed to cover hours across the week, with some weeks potentially moving to full-time hours during peak shopping periods.

The role emphasizes flexibility, the use of digital tools to track deliveries and stock, and a strong team-oriented approach to keep shelves stocked and customers serviced efficiently.

Qualifications

• Must be 18+ years old.
• Ability to operate mechanical equipment as relevant to the role.

Responsibilities

• Flexibility to work across the wider store as needed.
• Use digital tools to track deliveries and manage stock.
• Be a team player, supporting colleagues across the store.
• Adapt to early morning deliveries and late stock movements.

Skills

Flexibility

Digital confidence

Teamwork

Job description

Team In Store

Store Abbey Centre

Location Belfast, Antrim

Position type Part Time

Contract type Temporary

Contract end date 26/12/2026

Salary £13.41 p/h

Closing date 30th October 2026

Reference: 136926

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About The Role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Work Pattern

Sunday 07:45 - 11:45

Wednesday 06:00 - 10:00

Thursday 07:00 - 11:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18.

Responsibilities

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

#Christmas

Meet the Team

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

• Wellbeing hub
• Get access to resources to support your wellbeing, including a free virtual GP service.
• Giving back
• Support your favourite charities by donating through your pay or even volunteering for them.
• Pay
• Earn a competitive salary.
• Colleague discount
• After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Please note only contracts of more than 12 weeks are eligible for this benefit.
• Time off
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Life assurance
• Get cover for twice your salary up to age 70 (double with our Pension Plan).
• Workplace savings
• We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
• My Choices
• Save on everyday costs through discounts and offers and get access to great health benefits.
• Cycle to work
• Bike/accessory hire with Cycle to Work and save on tax and national insurance.
• Smart tech
• Buy the latest technology with interest-free financing directly from your salary.
• Family friendly policy
• Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Colleague Networks

We want you to feel supported, no matter what.

• Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
• Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
• Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
• Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
• Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
• LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
• Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
• Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.