Child & Youth Programs Director

YMCA of Southern Interior BC; Kelowna; On-site; CAD 53,000 - 58,000; Full time

Benefits offered by this job

Paid vacation

Wellness days

Dental benefits

YMCA membership

Pension contribution 5%

Job summary

The YMCA of Southern Interior BC is seeking a collaborative and strategic Child and Youth Manager to oversee our Child & Youth programs across the Kelowna Family Y. Reporting to the General Manager, you will drive high-quality participant experiences within Health, Fitness, and Aquatics while building strong staff capabilities and community partnerships.

You will lead program development, implement excellence standards, coach teams, manage budgets, monitor outcomes, and support fundraising.

Qualifications

• Post-secondary education in Recreation, Education, Child & Youth Development, Business, Leadership, or related field or equivalent experience.
• 3–5 years leadership experience in program management and team leadership.
• Experience managing budgets and financial accountability.
• Proven track record of leading high-performing teams and staff development.
• Experience with quality assurance, service excellence, or continuous improvement is a plus.
• Strong program planning, evaluation, and operational management skills.
• Excellent leadership, coaching, and relationship-building abilities.
• Strong written, verbal, and public speaking skills.
• Good judgment and decision-making in complex situations.
• Ability to balance strategic thinking with hands-on leadership.

Responsibilities

• Lead development, delivery, evaluation, and continuous improvement of YMCA programs.
• Grow Child & Youth programming and expand opportunities for youth 11+.
• Establish and implement program excellence standards and participant experience criteria.
• Coach and support staff in planning, delivery, evaluation, and improvement.
• Conduct regular program and staff evaluations to enhance quality and impact.
• Collaborate with Marketing to promote programs and hit participation targets.
• Build partnerships to support program growth and community needs.
• Mentor and develop direct reports; oversee payroll and operations for program staff.
• Manage program budgets and ensure financial stewardship.
• Monitor service quality metrics aligning with YMCA standards and National Experience Program.
• Support fundraising initiatives and promote philanthropy.
• Foster a culture of collaboration, inclusion, accountability, and excellence.

Skills

Leadership experience

Program management

Budget management

Quality assurance

Staff development

Public speaking

Communication skills

Customer service

Strategic thinking

Collaboration

Education

Post-secondary education in Recreation, Education, Child & Youth Development, Business, Leadership, or related field

Job description

The YMCA of Southern Interior BC is seeking a collaborative and strategic Child and Youth Manager to oversee our Child & Youth programs across the Kelowna Family Y. Reporting to the General Manager, you will drive high-quality participant experiences within Health, Fitness, and Aquatics while building strong staff capabilities and community partnerships.

You will lead program development, implement excellence standards, coach teams, manage budgets, monitor outcomes, and support fundraising.