Child and Family Services Worker

The Salvation Army in Canada; Victoria; On-site; CAD 26,000 - 39,000; Full time

Benefits offered by this job

Accommodations available

Job summary

The Salvation Army in Canada invites applications for a Community and Family Services support worker in Victoria. This role supports emergency client assistance, Food Bank initiatives, and community feeding programs at the High Point Church location, assisting donors and visitors with a warm, confidential approach.

The position emphasizes teamwork, adherence to safety policies, and flexibility to work weekends or evenings as required.

Qualifications

• High School completion required.
• CPR, First Aid and Non-Violent Crisis Training or willingness to complete.
• Up to two years of related experience.

Responsibilities

• Assist/Plan Camp Connect – new weekly discipleship program for school-aged children.
• Assist with Christmas Toy/Food Assistance Set up and Distribution.
• Support development of program activities for the community – identifying opportunities for new programming.
• Work in a team setting supporting various tasks and activities.
• Provide general information to visitors and support reception when needed.
• Maintain confidentiality of all matters pertaining to program participants.

Skills

Strong communication

Team player

Interpersonal skills

Multicultural sensitivity

Listening skills

Education

High School Diploma

CPR/First Aid Training

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary

Community and Family Services support work is focused on supporting, promoting, and enhancing well-being of individuals and families as well as assisting immediate needs of clients, donors, and visitors through emergency client assistance, Food Bank, community feeding programs, community referrals, seasonal programs (including Income Tax, Backpacks, Summer Camps, and Christmas) and other programs that are developed to meet the needs of clients and the community. The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

Accountabilities

• Assist/Plan "Camp Connect" – new weekly discipleship program for school-aged children
• Assist with Christmas Toy/Food Assistance Set up and Distribution
• The incumbent may perform all, some, or similar range of duties.
• As directed, support development of program activities for the community – identifying opportunities for new programming
• Work in a team setting supporting various tasks and activities.
• Provide general assistance during public relations events and regular campaigns.
• Maintain strict confidentiality of all matters pertaining to the program participants.
• Adhere to policies and procedures relating to the programs.
• May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc. as required.
• May keep a log of different activities.
• Assists in the organization, maintenance, and general cleanliness of the program area.
• Assist with the MU/facility general clean up and set up for different activities.
• Provide general information to visitors.
• Performs other work-related duties as assigned.

Financial And Material Management

• Minor material responsibility.
• Uses or maintains organization assets in accordance with established guidelines.
• Does not process any financial transactions with no budget responsibilities.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

• Working environment is typically in the High Point Community Church building in generally agreeable conditions and some outdoor duties.
• Some work over weekends and evenings may be required.
• Ability to lift up to 30 lbs.
• May deal with upset people or challenging behaviours.

Education, Experience And Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Alternative combination of education and Experience may be considered.

Education, Qualifications And Certifications

• Completion of High School.
• CPR, First Aid and Non-Violent Crisis Training or willingness to complete once hired.

Experience And Knowledge

• Up to two years of related experience.

Skills And Capabilities

• Represent the organization in a positive, professional, and engaging manner.
• Exhibit good listening and interpersonal skills, have strong oral/written communication skills.
• Understanding of individuals of diverse social and cultural backgrounds.
• Good team player.
• Good oral and writing skills.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Compensation

The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.