Child and Family Service Worker

Government of Manitoba; Winnipeg; On-site; CAD 66,000 - 94,000; Full time

Benefits offered by this job

Extended health care

Health spending account

Dental care

Vision care

Long term disability insurance

Group life insurance

Maternity/paternity leave

Family related leave

Defined pension plan

Job summary

Government of Manitoba seeks a Social Service Worker (SP4) in Winnipeg, within the Department of Families. This full-time role covers a broad range of child welfare services and requires a post-secondary degree in social services.

Applicants must demonstrate strong case management, communication, and collaboration skills to support at-risk children and families. There is an Indigenous designation for this competition; applicants who self-declare will be eligible for consideration.

Qualifications

• Post secondary degree in social sciences (BSW preferred).
• Ability to identify signs of child abuse and neglect.
• Strong interpersonal and organizational skills.
• Experience with case management in a social service setting.
• Proficiency with MS Office (Word, Outlook).
• Excellent written and verbal communication skills.

Responsibilities

• Provide full range of statutory child welfare services to families and children.
• Establish and maintain effective working relationships with clients, colleagues and service providers.
• Perform intake, abuse investigations, and develop case plans to ensure child safety.
• Coordinate support services and collaborate with community agencies.
• Assist with after-hour services to children and families.
• Manage protection, voluntary family service and child in care cases.

Skills

Interpersonal skills

Time management

Problem solving

Written communication

Verbal communication

Independent work

Case management

Education

BSW or social sciences degree

Tools

MS Office

Job description

SP4 Social Service Worker 4

Regular/full-time

Department of Families

Winnipeg Child and Family Services, Community Service Division

Winnipeg MB

Advertisement Number: 45518

Salary(s): SP4 $66,139.00 - $94,055.00 per year

Closing Date: October 28, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This competition is designated for Indigenous people. Only applicants who self-declare at the time of application will be eligible for further consideration.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

All applications are reviewed following the closing date.

Candidates who are currently enrolled in post secondary education in Social Services, who will be graduating in the next six (6) months are encouraged to apply.

To be considered for this competition, candidates must submit a resume and a cover letter.

The Department of Families is currently seeking skilled and motivated individuals to fill various Child and Family Service Worker (Case Worker) positions. Winnipeg Child and Family Services (WCFS) provides a comprehensive continuum of child protection and family support services in Winnipeg in accordance with The Child and Family Services Act and The Adoption Act. Winnipeg Child and Family Services partners with community resources to provide supportive and preventative services to families; provides protection services to children at risk of abuse and neglect; develops and provides basic and specialized placement services to meet the needs of children in care; provides preservation and reunification services to families; and provides adoptive and post-adoptive services along with guardianship responsibilities to children, youth and families when reunification is no longer an option.

Benefits

• extended health care
• health spending account
• dental care
• vision care
• long term disability insurance
• group life insurance
• maternity/paternity leave
• family related leave
• and a defined pension plan (some pension plans allow for portability between the Civil Service Superannuation Board and employers)

Duties:

Reporting to the Unit Supervisor, the Child and Family Services Worker (case manager) is responsible for the full range of statutory child welfare services to families and children. The position establishes and maintains effective working relationships with individuals and families, and service providers often under difficult circumstances. At the full working level (SP4), the successful candidate will perform a range of duties that include: intake, conducting abuse investigations, developing case plans to ensure child safety, coordinating support services, working with collateral community agencies, assisting with after-hour services to children and families. You will play a key role in the management of protection, voluntary family service and child in care cases. A detailed position description is available upon request.

Qualifications

Essential

• Post secondary degree in social sciences (preferably BSW). Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service (https://canalliance.org/en/ or by Canadian Association of Social Workers at application)
• Ability to identify signs of child abuse and neglect
• Effective interpersonal skills to develop positive working relationships with clients, colleagues and stakeholders
• Strong time management and organizational skills with the ability to prioritize complex tasks/assignments in a high volume work environment with competing demands
• Excellent problem solving and decision making skills
• Effective written communication skills to write clear and concise correspondence to a variety of audiences including detailed reports
• Strong verbal communication skills with the ability to effectively communicate or deliver difficult messages or information to clients
• Ability to work independently
• Proficiency with MS Office applications (Word and Outlook)
• Case management experience (including intakes, assessments, service coordination, counselling, and monitoring) in a social service setting, course practicum experience in a social service setting and/or knowledge of case management

Desired

• Experience working in a child and family services agency or social services agency
• Knowledge of the Child and Family Services Act
• Knowledge and understanding of child development
• Ability to read, write and verbally communicate fluently in French.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must provide a current satisfactory Criminal Record Check with a Vulnerable Sector Search
• Must provide a current and satisfactory Child Abuse Registry Check