## Chief Technology OfficerApply: Remote - Canada: Full time: Posted Today: R52950## ## Job Description:Compensation & Role Details: Expected Salary Range: The expected base salary range for this role is between $160,000 – $175,000 CAD/USD , depending on experience and qualifications Role Type: New Role AI Disclosure: AI may be used during the hiring process.**Technology Strategy*** Develop and execute Company's long-term technology roadmap aligned with business strategy.* Lead modernization of the platform, including cloud architecture, scalability, performance, and security.* Evaluate emerging technologies and recommend investments that improve competitive advantage.* Establish technology standards, governance, and engineering best practices.**Engineering Leadership*** Lead and mentor Software Development, QA, DevOps, Infrastructure, and Architecture teams.* Build a high-performing engineering culture focused on accountability, collaboration, continuous improvement, and innovation.* Recruit, develop, and retain top technical talent.* Establish KPIs to improve engineering effectiveness, quality, and delivery.**Product Innovation*** Partner with Product Management to define technical direction for future products.* Drive delivery of scalable SaaS solutions.* Champion customer-focused innovation.* Balance technical debt reduction with new product development.**Artificial Intelligence & Automation*** Develop the organization's AI strategy.* Identify opportunities to embed AI capabilities throughout the Company platform.* Evaluate and govern the use of technologies such as: + Azure OpenAI + Microsoft Copilot + Retrieval-Augmented Generation (RAG) + Intelligent automation + Predictive analytics* Ensure AI solutions are secure, scalable, and aligned with customer needs.**Infrastructure, Security & Operations*** Ensure platform reliability, uptime, disaster recovery, and business continuity.* Oversee cloud infrastructure and DevOps practices.* Maintain cybersecurity standards and compliance.* Implement monitoring, observability, and incident response processes.**Cross-Functional Leadership*** Partner with: + Product Management + Professional Services + Customer Success + Sales + Executive Leadershipto ensure technology investments align with strategic priorities.* Participate in customer meetings, executive presentations, and strategic planning.**Operational Excellence*** Improve software delivery speed while maintaining quality.* Reduce technical debt through disciplined modernization.* Establish engineering metrics including: + Deployment Frequency + Lead Time + Change Failure Rate + Platform Availability + Mean Time to Resolution (MTTR) + Customer Defect Rates**Qualifications****Required*** Bachelor's degree in Computer Science, Engineering, or related field.* 5+ years of progressive software engineering experience.* 3+ years leading engineering organizations.* Proven experience delivering enterprise SaaS platforms.* Experience leading cloud migration and modernization initiatives.* Strong understanding of: + Microsoft Azure + Cloud architecture + APIs + Microservices + CI/CD + DevOps + Security + Scalable system design* Experience managing engineering budgets and technology roadmaps.* Strong executive communication and leadership skills.**Preferred*** Experience within ERP, logistics, transportation, moving & storage, or field service software.* Experience integrating AI and machine learning into commercial software products.* Familiarity with Microsoft Copilot, Azure OpenAI, and modern AI development frameworks.* Experience working within a private equity or software portfolio environment.* MBA or Master's degree is considered an asset.**Leadership Competencies**The successful candidate will demonstrate:* Strategic thinking and business acumen* Technical depth with executive-level leadership* Customer-first decision making* Strong organizational and change leadership* Excellent coaching and mentoring abilities* Data-driven decision making* Ownership and accountability* Continuous improvement mindset**Success Measures (First 12 Months)**The successful CTO will:* Establish a multi-year technology roadmap aligned with company strategy.* Improve engineering predictability and delivery velocity.* Reduce technical debt while accelerating innovation.* Advance cloud modernization initiatives.* Launch meaningful AI-enabled product capabilities.* Improve software quality, platform reliability, and security.* Strengthen engineering culture through leadership development and talent retention.* Build stronger alignment between Product, Engineering, Customer Success, and Professional Services.## ## Business Unit:Efficient Workflow Solutions## ## Scheduled Weekly Hours:40## ## Number of Openings Available:1## ## Worker Type:Professional (Fixed Term)