Chief Steward

BC Ferries; Sidney; On-site; CAD 77,000 - 97,000; Full time

Job summary

A leading company is seeking a Chief Steward to manage guest services and catering operations on their vessels. This role ensures top-notch service, oversees operations, and ensures compliance with health regulations. Candidates should have 3-5 years of leadership experience in the food service industry and relevant certifications.

Qualifications

• 3-5 years of experience in a leadership role in the food service industry.
• Required certificates can be obtained upon employment.

Responsibilities

• Lead and manage passenger area operations aboard the vessel.
• Ensure compliance with health and safety regulations.
• Monitor and manage financials associated with catering operations.

Skills

Leadership

Guest Services Management

Financial Management

Food Safety Compliance

Education

Certificate or diploma in business, human resources, or hospitality

Job description

Job Description

CHIEF STEWARD

Swartz Bay

The Opportunity

In this role, you will function similarly to a Hotel Manager, Guest Services Manager and Food and Beverage Manager onboard our vessels, overseeing guest services and ensuring a high standard of servicein addition to managing catering operations and ensuring top-notch service on board our vessels.

The Role

• Lead and manage all passenger area operations aboard the vessel, providing oversight and direction to teams responsible for kitchen operations, food and beverage service, retail outlet, and stateroom accommodations to ensure a seamless and exceptional guest experience.
• Ensure consistent service availability by maintaining optimal staffing and product readiness throughout service hours to maximize and enhance onboard revenue
• Ensure compliance with health and safety regulations and maintain a safe working environment for the team.
• Ensure strict adherence to company policies, procedures, and all relevant regulatory requirements, maintaining a high standard of operational compliance and integrity.
• Conduct regular audits and inspections, identifying areas for improvement and implementing effective corrective actions to ensure compliance and operational excellence.
• Performing administrative duties such as timesheets, inventory and supplies management and reports.
• Monitor and manage financials associated with catering operations, ensuring efficient use of resources and adherence to budget targets.
• Strong understanding of performance management principles and employee development practices; monitor individual and team performance, delivering regular feedback, performance evaluations, and coaching sessions
• Leading and participating in emergency response procedures, safety and security drills, and regulatory inspections.

What you bring to the team

You bring 3-5 years of experience in a leadership role preferably in Food service industry.

A certificate or diploma in in business, human resources or hospitality is an asset.

A valid Seafarer’s Medical, Food Safe Level 1 and Serving it Right Certificates are required and can be obtained upon receiving an offer of employment.

Join us!

If this sounds like your next great career move, please submit your application by July 17, 2025. Please include a cover letter, indicating why you are interested in a career at BC Ferries as a Chief Steward.

Additional information

The target salary range: $77,300 - $96,600 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

"We connect communities and customers to the people and places important in their lives”

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.