Chief Program Officer

Hope and Healing International; Richmond Hill; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

3 weeks vacation

Dental insurance

Extended Health Care

RRSP plan

Life Insurance

Job summary

Hope and Healing International seeks a Chief Program Officer to lead and scale global programs with mission alignment and measurable impact for children with disabilities and families.

The role sits on the executive leadership team, fusing strategy, operations, and spiritual integrity to drive compassionate, data-driven program growth across international settings.

Qualifications

• Bachelor’s degree in international development or a related field.
• 10+ years in international programs, global health, or humanitarian work.
• 5+ years in a leadership role managing staff.
• Experience in not-for-profit environments.
• Director-level or above experience in international programs.
• Experience in disability programming preferred.
• Ability to operate in cross-cultural environments.

Responsibilities

• Develop and implement a multi-year global program strategy aligned with mission.
• Scale existing programs and launch new initiatives.
• Oversee monitoring, evaluation, learning, and reporting systems.
• Build and steward international partnerships.
• Oversee program budgets and compliance.
• Lead, mentor, and develop program staff.
• Collaborate with Development and Marketing for donor communications.

Skills

Strategic leadership

Program management

Cross-cultural leadership

Communication

Disability-inclusive development

Education

Bachelor’s degree in international development

Tools

Microsoft Office Suite

Job description

Job title: Chief Program Officer

Terms of employment: Permanent position

Salary range:$120,0000 - $150,000

Location: Richmond Hill, Ontario

Business address:1600 16th Avenue, Unit 1, Richmond Hill, Ontario, L4B 4N6

The Chief Program Officer (CPO) provides visionary and strategic leadership for all programmatic initiatives at Hope and Healing, ensuring that programs are effective, scalable, mission-aligned, and deliver measurable impact for children with disabilities and their families.

As a member of the executive leadership team, the CPO integrates operational excellence with spiritual integrity, ensuring that Hope and Healing’s work reflects compassion, dignity, stewardship, and Christ-centered service in every community served. This role bridges strategy and implementation, ensuring that program growth is both compassionate and data-driven

Core Leadership Responsibilities

Program Strategy & Vision

• Develop and implement a multi-year global program strategy aligned with organizational mission and growth goals.
• Identify opportunities to scale existing programs and launch new initiatives.
• Ensure programs remain responsive to community needs and global best practices.
• Provide thought leadership in disability-inclusive development.

Spiritual Leadership & Mission Integration

The CPO plays a vital role in safeguarding and nurturing the spiritual foundation of Hope and Healing’s work. This includes:

• Ensuring programs reflect the organization’s faith-driven values of compassion, justice, humility, and love in action.
• Modeling servant leadership and Christ-like character in all internal and external relationships.
• Encouraging a culture of prayerful discernment in strategic planning and decision-making.
• Supporting staff spiritual formation and fostering an environment where faith and service are integrated with excellence.
• Ensuring programs honor the dignity of every child and family as image-bearers of God.
• Representing the organization as a faith-based leader in global humanitarian and development spaces.

Program Quality & Impact

• Establish standards for program excellence and measurable outcomes.
• Oversee monitoring, evaluation, learning, and reporting systems.
• Ensure all programs demonstrate clear impact, sustainability, and stewardship.
• Strengthen evidence-based decision-making across program teams.

Global Partnerships & Field Engagement

• Build and steward relationships with international partners, ministries, hospitals, and local organizations.
• Provide oversight and support to country partners and program leads.
• Ensure alignment between headquarters strategy and field implementation.
• Represent Hope and Healing in strategic global forums and partnerships.

Operational Leadership

• Oversee program budgets, resource allocation, and compliance requirements.
• Ensure program operations meet regulatory, ethical, and organizational standards.
• Collaborate with finance and development teams to align program planning with funding realities.
• Strengthen systems that support program efficiency and scalability.

Team Leadership & Capacity Building

• Lead, mentor, and develop program staff and field leaders.
• Build a culture of excellence, humility, collaboration, and innovation.
• Establish clear goals, performance metrics, and accountability structures.
• Strengthen internal leadership pipelines within program teams.

Cross-Functional Collaboration

• Partner with Development and Marketing teams to translate program impact into compelling donor communications.
• Support grant proposals, reports, and impact narratives.
• Provide program insights to inform organizational strategy and decision-making.

Total Rewards:

• 3 weeks vacation
• Benefitspackage:
• Dental
• Extended Health Care Benefit (Drugs, Vision, Health Care Professionals, Medical Supplies and Services, Hospital, Medical and Non-Medical Travel Emergencies
• Counselling Services
• Health Service Navigator
• Long-Term Disability
• Life Insurance
• Survivor Benefit
• Accidental Death and Dismemberment Insurance
• RRSP – Organization-sponsored retirement savings plan.

Working conditions:

• Regular domestic and international travel is required, including travel to countries where we operate programs, develop partnerships, and engage donors and funding partners.

Education requirements:

• Bachelor’s degree in international development or a related field.

Language of work:

• Excellent verbal and written communication skills in English.

Skills requirements:

• At least 10 years proven experience in international programs, global health, development, or humanitarian work.
• 5 or more years of experience in a leadership role and managing staff.
• Experience in working in a not-for-profit environment.
• Experience in international programs at a director level or above.
• Demonstrated success managing complex, multi-country initiatives.
• Strong strategic thinking and execution ability.
• Proven ability to lead diverse teams and partnerships.
• Excellent communication and cross-cultural leadership skills.
• Outstanding organizational and leadership abilities.
• Aptitude in decision-making and problem-solving.
• Ability to think strategically.
• Structured and organized, but a creative thinker.
  Preferred:
• Experience in disability programming, rehabilitation, or child-focused development.
• Advanced degree in public health, international development, social policy, or related field.
• Experience working in low-resource settings.
• Familiarity with faith-based nonprofit environments.
• Knowledge of Microsoft Office Suite.
• Demonstrated project development experience.
• Ability to operate effectively in cross cultural environments.
• Knowledge of international development landscape and trends.
• Knowledge of disability inclusive development principles.

We are proud to have been certified as a Great Place to Work for the highly supportive and cohesive culture we’ve built and for inspiring employees to do great work!

Hope and Healing International is a ‘child-and-adults-at-risk-safe-organization’. As a condition of employment, successful candidates will be required to undergo Vulnerable Sector Screening.

Hope and Healing International is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Hope and Healing International strives to ensure that all recruiting processes are accessible. If you require an accommodation, please advise HR in advance of attending the interview.