Chief Operating Officer, Medavie Health Services NL Inc. / Senior Director, Integrated Emergenc[...]

Medavie; San Juan de Terranova; On-site; CAD 150,000 - 200,000; Full time

Job summary

A healthcare organization in Newfoundland seeks a Chief Operating Officer to provide strategic leadership and manage operations. The ideal candidate has 15+ years of leadership experience in the health sector and expertise in healthcare planning. Responsibilities include overseeing financial management, leading organizational transformation, and building strategic partnerships. A competitive compensation package and a commitment to employee growth are offered.

Benefits

Competitive pay

Comprehensive benefits

Opportunities for advancement

Qualifications

• Minimum of 15 years of progressive professional and leadership experience in the health sector.
• Extensive senior executive experience with deep healthcare planning knowledge in Newfoundland.
• Ability to create and communicate a vision and translate it into actionable strategies.

Responsibilities

• Lead a results-driven organization fostering a culture of innovation and service excellence.
• Collaborate with senior management to implement and refine the Strategic Plan for MHNL.
• Oversee financial management, including revenues, expenses, and budgets.

Skills

Leadership experience

Healthcare planning knowledge

Strategic vision

Risk management expertise

Relationship building

Political acumen

Negotiation skills

Dedication to healthcare

Education

Post-secondary education in health, public, or business administration

Job description

Overview

Position Type: Permanent

Closing Date: 2025-10-13

Full careers. Full lives. Join the Medavie Health NL Team. Medavie Health NL (MHNL) provides emergency medical services and medical communications operations across Newfoundland and Labrador. MHNL offers career opportunities for professionals who share a commitment to delivering healthcare to communities throughout Newfoundland and Labrador. If you’re a passionate professional seeking a meaningful career, MHNL is your destination, with a supportive and dynamic environment.

Reporting to the President of Medavie Health Services, the Chief Operating Officer, Medavie Health Services NL Inc. / Senior Director, Integrated Emergency Health Services, is responsible for providing strategic leadership and for the overall operational and financial management of the organization to further its mission.

Responsibilities

The Chief Operating Officer leads a results‑driven organization, fosters a culture of innovation and service excellence, and develops strong collaborative relationships with employees, local, regional, and provincial partners. The role drives MHNL’s transformation to deliver high‑quality, patient‑focused care, inclusiveness, strong fiscal management, accountability for results, and continuous innovation. The Executive ensures strategies, plans, and practices align with organizational goals and provincial objectives to form integrated clinical care pathways.

Collaborates with senior management to implement and refine the Strategic Plan for MHNL, sets clear objectives, ensures an effective organizational structure, and leads a high‑performance team aligned with MHNL’s mission and vision. Builds and maintains strategic partnerships with governments, health authorities, unions, community groups, Indigenous partners, media, and the public. Oversees financial management, including revenues, expenses, budgets, and reports to the President and Board on performance. Represents a transformational leadership approach crucial for Newfoundland’s health care modernization.

Professional Qualifications & Competencies

• Experience: Minimum of 15 years of progressive professional and leadership experience in the health sector (governmental, non-governmental, not-for-profit, commercial), with post-secondary education in health, public, or business administration.
• Executive Leadership: Extensive senior executive experience with deep healthcare planning knowledge in Newfoundland; experience in organizational transformation is highly desirable.
• Strategic Vision: Ability to create and communicate a vision and translate it into actionable strategies; holistic decision‑making and goal alignment.
• Risk Management: Expertise in anticipating and managing business risks, contract negotiations with focus on financial and legal aspects; commitment to transparency and accountability.
• Relationship Building: Strong ability to build relationships with clients, employees, and stakeholders; effective communication and teamwork.
• Political Acumen: Ability to build and sustain strategic partnerships and balance diverse interests, including political considerations.
• Growth Opportunities: Identifies new opportunities and negotiates outcomes that benefit the organization and stakeholders.
• Healthcare Dedication: Passion for healthcare and excellent patient outcomes; collaborative, ethical, and respectful with Board, President, colleagues, and the public.

Who We Are

MHNL is the provider of emergency medical services and medical communications operations in Newfoundland and Labrador. We are a NL‑based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions. Medavie and MHS are part of a national health solutions network supporting over 8,200 professionals, focused on improving wellbeing.

What It’s Like To Work With Us

We are a people‑focused, visionary organization dedicated to fostering well‑being and meaningful impact on employees and communities. We celebrate individuality and support personal and professional growth, with competitive pay, comprehensive benefits, and opportunities for advancement. We welcome diversity and are committed to accessibility in recruitment and employment practices, while following all relevant human rights and privacy laws.

We put safety first. MHNL employees are accountable to patients and coworkers by supporting safety initiatives and fostering a culture of patient safety and a safe workplace. Only those selected for an interview will be contacted. For technical issues during the application process, please email: [e-mail].