Chief Operating Officer

Baycrest; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

The Centre for Aging + Brain Health Innovation seeks a Chief Operating Officer to drive operational excellence, lead high-performing teams, and enhance partnerships for impactful healthcare innovation. This permanent full-time role requires a strategic leader with a proven record in executive roles within the healthcare or innovation sectors.

Benefits

Competitive salary and vacation

Enrolment in Extended Health and Dental Benefit Plan

Enrolment in Healthcare of Ontario Pension Plan

Access to 24/7 Employee Assistance Program

Qualifications

• Five or more years in executive leadership roles in healthcare or innovation.
• Certification in change management (e.g., Prosci) and/or project management (e.g., PMP) is desirable.

Responsibilities

• Lead a multidisciplinary team and foster a culture of innovation.
• Analyze operations for process enhancement and productivity improvements.
• Build relationships with key partners and stakeholders.

Skills

Strategic thinking

Problem-solving

Project management

Communication

Stakeholder management

Education

Master’s degree in Healthcare Administration or related field

Job description

The Centre for Aging + Brain Health Innovation has an opportunity for a

Chief Operating Officer

PERMANENT FULL TIME

Posting Number: COO2025

Date Posted: May 27, 2025

Internal Closing Date: June 5, 2025

External Closing Date: Until Filled

The Centre for Aging + Brain Health Innovation (CABHI; cabhi.com) is an innovation catalyst focused on driving improvements in health outcomes and maximizing economic benefits in the aging and brain health sector, with a particular focus on dementia.We are searching for a Chief Operating Officer (“COO”) with strong leadership skills and the ability to achieve results with a creative point of view. The COO will lead our team of high-performing professionals to be efficient, productive, and effective. Your proven record of strategic leadership, operational efficiency and excellence, strong business acumen, and entrepreneurial mindset will contribute to your success in this role. As a builder yourself, you have a demonstrated ability to develop and mentor high performing teams. You are particularly adept at fostering cross-functional collaboration to champion seamless and sustainable operations with an eye on fiscal efficiencies.

In this role, you will collaborate with the President and her executive team in setting and driving organizational vision, operations strategy, and programming – across the continuum of the innovation pipeline, from design and development, through validation and refinement, through spread, scale and adoption. Your responsibilities will include translating strategy into actionable steps for sustainability and growth, implementing organization-wide goal setting, championing performance management, leading the annual operations planning, and ensuring overall success of CABHI initiatives, partnerships, and funding opportunities. You will oversee operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and CABHI’s operational goals are met.

CABHI is headquartered at and powered by Baycrest, which provides innovative live and virtual clinical and residential care programs and services to approximately 1,500 people a day.The organization’s unique continuum comprises research, education, and clinical services, including wellness and health prevention programs, cognitive neuroscience informed memory care, best practice seniors residential housing, specialized outpatient medical clinics, a 472-bed long-term care/skilled nursing facility, a 192-suite assisted living facility, a 300-bed specialized geriatric rehabilitation hospital, and the Baycrest Academy for Research and Education (BARE), home to the Rotman Research Institute (RRI) and the Centre for Education. For five consecutive three-year evaluation cycles, Accreditation Canada has conferred “Exemplary Status” on Baycrest; BARE also houses one of Ontario’s three Centres for Research, Learning and Innovation in Long Term Care and the RRI has been ranked as Canada’s most research-intensive healthcare-based research institute for several years. CABHI is a separately incorporated organization, with targeted funding from federal and provincial governments programs to support innovators and organizations across Ontario and Canada, but partners closely with other Baycrest entities to increase the efficiency and effectiveness of its activities.

Responsibilities include but are not limited to:

Operational Excellence:

• Analyze internal operations and identify areas for process enhancement and productivity improvements, including
• Implement programs, business and fundraising strategies, and initiatives that align with the short- and long-term objectives developed with the President, Board, executive team, and that meet the goals of CABHI’s funding agreements.
• Collaborate with executive leadership to define clear operational goals, key performance indicators (KPIs), and milestones.
• Seek out and obtain funding from a diverse range of sources to ensure sustainability and growth of CABHI programming and impact.

Leadership and Team Management:

• Lead a multidisciplinary team of experts in health innovations and product management, community programming, marketing and communications.
• Foster a culture of innovation, collaboration, and continuous improvement.

Stakeholder Engagement:

• Build and maintain trusting relationships with key partners, funders, and stakeholders, locally, regionally, nationally, and internationally.
• Oversee and enhance communications of CABHI’s impact, ensure strong marketing of CABHI programming and initiatives, and innovate new approaches for knowledge mobilization to enhance CABHI’s reputation and impact.
• Refine, develop, and implement strategies for engagement of end users to build a strong community of innovation.
• Build strong relationships with key stakeholders across Baycrest entities and functional areas to ensure efficient and effective operations.

Change Management:

• Develop and implement change management strategies to foster a culture of innovation.
• Provide training, education, and support to staff members to ensure successful implementation and utilization of digital solutions.

Performance Monitoring and Optimization:

• Establish metrics, dashboards, and reporting mechanisms to monitor the performance and effectiveness of strategic initiatives.
• Continuously assess and optimize digital processes and workflows to drive efficiency, quality improvement, and cost savings.

Some national and international travel and work off-hours may be required.

Qualifications include but are not limited to:

• Master’s degree in Healthcare Administration, Business Administration, Innovation, Neuroscience, Information Technology, or related field (master’s degree preferred).
• Proven experience (five or more years) in executive leadership roles within the healthcare industry, innovation industry, non-profit organization, or a related field.
• Strong strategic thinking, problem-solving, and project management skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Demonstrated ability to lead and inspire cross-functional teams in a complex organizational environment.
• Certified in change management (e.g., Prosci) and/or project management (e.g., PMP) is desirable.
• A reputation for openness, integrity, and trustworthiness.
• Excellent interpersonal skills in negotiation, conflict resolution, and consensus building.
• A healthy respect for “quality of work-life” issues.

Additional Benefits:

• Competitive salary and vacation
• Enrolment in Extended Health and Dental Benefit Plan
• Enrolment in the Healthcare of Ontario Pension Plan (“HOOPP”)
• Access to 24/7 Employee Assistance Program

INTERNAL APPLICANTS: Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Remarkable people of Baycrest Health Sciences
are changing the future of brain health and aging.

Thank you for your interest in joining Baycrest. Only those selected for an interview will be contacted.

Baycrest is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at [e-mail] or 416-785-2500, ext. 2961.

All successful candidates will be required to complete a police reference check/vulnerable sector screen.