Chief Operating Officer

Major Refrigeration Ltd; Grimsby; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading refrigeration company in the Niagara Region is seeking a strategic Chief Operating Officer (COO) to drive operational excellence and growth. The ideal candidate has over 10 years of proven leadership experience in operations, particularly in service-based industries. This pivotal role involves overseeing daily operations and developing strategies for efficiency and compliance, while fostering a positive culture. Competitive compensation is offered.

Benefits

Competitive compensation package

Supportive ownership committed to growth

Qualifications

• Proven senior leadership experience (10+ years) in operations.
• Exposure with HVAC, refrigeration, mechanical, or construction trades is an asset.
• Hands-on leadership style with passion for people and process improvement.

Responsibilities

• Oversee daily operations across service, finance, HR, parts, logistics, and project delivery.
• Implement systems that improve efficiency, customer satisfaction, and profitability.
• Lead a high-performing team of managers.

Skills

Senior leadership experience

Experience scaling operations

Financial and business acumen

Communication skills

Problem-solving skills

Decision-making skills

Education

Post-secondary education in business, engineering, or related field

Job description

Major Refrigeration is entering an exciting new chapter and we’re looking for a strategic, growth-minded Chief Operating Officer (COO) to help lead the way.

As a leader in commercial and industrial refrigeration solutions across the country, we’ve built a reputation for quality, innovation, and dependability. Now, we’re ready to take our operations to the next level and we need the right leader to support that transformation.

What You’ll Do

As our COO, you’ll be the engine behind our day-to-day operations and long-term growth. Reporting directly to ownership, you’ll roll up your sleeves and get involved in everything from big-picture strategy to process improvement and team development. Here’s what that looks like:

• Oversee daily operations across service, finance, HR, parts, logistics, and project delivery
• Implement systems and processes that improve efficiency, customer satisfaction, and profitability
• Lead a high-performing team of managers, fostering collaboration and accountability
• Develop and execute operational strategies aligned with our long-term vision
• Identify growth opportunities and streamline service delivery
• Ensure compliance with all health, safety, and environmental regulations
• Foster a strong, positive culture that reflects our values and commitment to excellence
• Other duties as required

What We’re Looking For

• Proven senior leadership experience (10+ years) in operations (exposure with HVAC, refrigeration, mechanical, or construction trades would be considered an asset)
• Experience scaling operations in a service-based business
• Strong financial and business acumen with the ability to drive results
• Excellent communication, problem-solving, and decision-making skills
• A hands-on leadership style with a passion for people and process improvement
• Post-secondary education in business, engineering, or related field

Why Join Major Refrigeration?

• A pivotal leadership role with real impact
• Supportive ownership committed to growth and investment
• A stable, respected company with deep roots in the commercial refrigeration space
• Competitive compensation package

Ready to lead operations and drive growth in a fast-moving HVAC company? Apply now.

We appreciate all who express interest; however, only those selected for an interview will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require