Chief Information Security Officer (CISO)

LifeLabs Medical Laboratory Services; Toronto; Hybrid; CAD 150,000 - 250,000; Full time

Job summary

A leading healthcare provider in Toronto is seeking a Chief Information Security Officer (CISO) to oversee the development and execution of an information security program. The ideal candidate will have over 10 years of experience in IT risk management, strong leadership skills, and a deep understanding of cybersecurity frameworks. This role offers a competitive salary and the opportunity to significantly impact patient care through secure services.

Benefits

Employee Group Benefits

Retirement Savings Plan

Vacation and Wellness Days

Professional development opportunities

Qualifications

• 10+ years of experience in information security and IT risk management.
• At least 5 years in a leadership role.
• Strong knowledge of information security frameworks and standards.

Responsibilities

• Develop and implement the Security Strategy for Cloud and Network.
• Ensure Cyber Security First is core to all technology services.
• Lead security training and awareness programs.

Skills

Leadership

Communication

Cybersecurity expertise

Risk management

Strategic planning

Education

Bachelor’s or master’s degree in computer science, Information Systems, Cybersecurity

Tools

Cloud security tools

IT security software

Job description

Chief Information Security Officer (CISO)

Join to apply for the Chief Information Security Officer (CISO) role at LifeLabs Medical Laboratory Services

Chief Information Security Officer (CISO)

Join to apply for the Chief Information Security Officer (CISO) role at LifeLabs Medical Laboratory Services

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.

The Chief Information Security Officer (CISO) for LifeLabs is responsible for developing and leading the execution of a comprehensive information security and risk management program to protect the organization ensuring information assets and business consumers are adequately supported and protected from cyber threats. The CISO is responsible for setting strategic direction for LifeLabs in alignment with Quest Diagnostics and ensuring all regulatory and compliance requirements are met.

The CISO position requires a pragmatic leader with strong skills in technology and business management. This role requires an integrator of people and processes, a thought leader, a problem solve, an effective communicator and solid domain competency in a number of specialized technology domains.

The LifeLabs CISO will report directly to the SVP and Chief Security Officer for Quest Diagnostics with a dotted line to the CIO of LifeLabs.

Status : Full Time

Number of Positions : 1

Start Date : ASAP

Internal Application Deadline : 1 August 2025

LifeLabs operates under a Hybrid workforce model. Further details will be provided during the interview stage.

Core Accountabilities

Develop and Implement the Security Strategy for Cloud and Network

• Develop, implement, and monitor a strategic, comprehensive enterprise information security and IT risk management program for LifeLabs ensuring alignment with Quest Diagnostics.
• Collaborate with executive leadership to align security initiatives with enterprise programs and business objectives.
• Ensure Cyber Security First is core to all LifeLabs technology services and becomes a cultural norm at LifeLabs
• Establish and develop long term continuous improvement strategy for security practice
• Develop cybersecurity technology and control objective roadmap to achieve desired level of security posture and maturity
• Evaluate IT threat landscape, devising cyber security policy and controls to reduce risk.
• Develop cyber resiliency to rapidly recover from hacking, security incidents, or infringements.
• Oversee security architecture, including the planning, buying, and deployment of security hardware and software, and making sure IT and network infrastructure is designed with best security practices in mind.
• Develop internal goals / processes and metrics to measure their effectiveness (e.g. OKRs)
• Establish and Ensure Governance, Risk and Compliance (GRC) Management
• Ensure the organization is properly advised and positioned to manage technology and cyber risk across all IT and business services
• Lead auditing and compliance initiatives, ensuring adaptability to evolving compliance regulations
• Maintain Program compliance with all regulatory obligations
• Conduct annual tabletop exercises to validate and test business continuity plans and cybersecurity incident response plans
• Report security risk threshold violations to the Enterprise Risk Management function and educate executive team on risk treatment and mitigation strategies
• Manage expectations and participate in legal related activities around security incidents
• Manage vendor relationships and third-party risk assessments.

Lead Security Training and Awareness

Ensure a structured cyber security and risk awareness program is in place to educate staff and affiliates on their roles and responsibilities in providing a safe and secure business environment

Develop and successfully implement, effective and pragmatic security awareness strategy and culture

Prepare employees with the tools, skills, resources, relationships, and capabilities to protect against information security risks.

Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program.

Communication and Stakeholder Relations

Prepare and present regular reports on the status of the information security program to senior management of LifeLabs and Quest

Collaborate with business leaders to prepare and present updates to external stakeholders including customers and government partners.

Performance, Engagement and Development of Team

Lead a team of Cyber security professionals ensuring a focus on performance, engagement and development of team members.

Develop and implement a plan for continuous growth and development of team members.

Build a plan to lead demonstrating our LifeLabs values, capabilities and People Strategy ensuring the attraction and retention of talent.

Build a culture of accountability, continuous improvement, and service excellence.

Required Education

Bachelor’s or master’s degree in computer science, Information Systems, Cybersecurity, or a related field.

10+ years of experience in information security and IT risk management, with at least 5 years in a leadership role.

Strong knowledge of information security frameworks, standards, and best practices.

Excellent leadership, communication, and interpersonal skills.

Experience with cloud security, incident response, and regulatory compliance.

Working knowledge of cloud security design patterns and technologies, secure use of SaaS, and cloud security tools.

Network design experience to support IoT and OT as well IT systems, connectivity to private and public cloud systems.

Designation (if applicable) : One or more Professional Security Certifications :

Certified Information Security Manager (CISM) – Associate of ISACA designation

GIAC Strategic Planning, Policy, and Leadership (GSTRT)

Systems Security Certified Practitioner (SSCP) – Associate of (ISC)² designation

GIAC Security Leadership Certification (GSLC)

SANS Security Awareness Professional (SSAP)

Certified Information Systems Security Professional (CISSP) - (ISC)²

GCIA, GSNA, GLEG, GCIH, CISA, CEH, GCED, Security +)

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.

In Addition To a Competitive Compensation Package, LifeLabs Provides a Comprehensive Total Rewards Program, Specific To The Job Position. Your Package May Include

Employee Group Benefits : Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness and Giving Programs : Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.

Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations are highly encouraged at LifeLabs’. Vaccinations and / or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

Ready to empower healthier Canadians? Apply today!

Seniority level

Seniority level

Executive

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Hospitals and Health Care

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