Chef des Caisses - Temps Partiel

The Home Depot Canada; Granby; On-site; CAD 15,000 - 25,000; Part time

Job summary

The Home Depot Canada is seeking a part-time Head Cashier. This role is vital for driving a positive customer experience and leading the front end team. Key responsibilities include training staff, managing cashier operations, and ensuring safety protocols. The ideal candidate has strong interpersonal and leadership skills, along with retail experience.

Qualifications

• 1 to 2 years Retail or Cash experience an asset.
• Minimum 1 year leading people.

Responsibilities

• Ensure customer satisfaction by leading front end associates.
• Maintain safety and security, ensuring adherence to policies.
• Train and develop front end associates.

Skills

Interpersonal Skills

Leadership Skills

Attention to Detail

Education

High School Diploma or equivalent

Job description

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Position Overview

The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience. The Head Cashier coaches, trains and develops Front End and Lot Associates along with maintaining coverage through scheduling and providing first level of escalation for customer issues.

Key Responsibilities

Ensures Customer Satisfaction

• Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
• Ensure sufficient checkouts are available by maintaining lines no longer than one at the register plus two more waiting in line.
• Walk front end from the customer experience perspective daily, ensuring Grand Opening readiness, ad execution (per Playbook) and flyer readiness.
• Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
• Provide associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and / or take on higher levels of responsibility.

Leading the Front End

• Communicate goals, priorities, and directions from store leadership to associates.
• Ensure the parking lot is shoppable and free of debris.
• Engage back-up cashiers as necessary and assign them to predetermined registers.
• Operate cash machines and train cashiers accordingly.
• Assist guards for cash collection.

Maintains Safety and Security

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets, ensuring front end associates do the same.
• Customer Focus
• Time Management
• Promotes Teamwork
• Problem Solving
• Communicates Effectively

Skills

• Interpersonal Skills
• Leadership Skills
• Attention to Detail
• Reports to Department Supervisor

Travel Requirements

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.
• High School Diploma or equivalent
• 1 to 2 years Retail or Cash experience an asset
• Minimum 1 year leading people

Certifications

Other Requirements / Assets

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Part-time

Job function

Job function

Other

Retail

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