Chef de service, , service après-ventes / Manager, Inside Sales Aftermarket

Velan Inc.; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading company in Montreal is seeking a Manager for Inside Sales Aftermarket. The ideal candidate will lead a team, manage order execution, and drive continuous improvement. This role offers a competitive salary, comprehensive benefits, and a hybrid work environment.

Benefits

Competitive salary plus annual performance bonus

Comprehensive insurance, including telemedicine

Group RRSP with employer contributions

Hybrid work environment and summer schedule

Laptop provided

Qualifications

• 5-10 years in a similar role, preferably in manufacturing.
• Experience managing high-performing teams and influencing senior stakeholders.

Responsibilities

• Leading the department from Quotations to Order Execution.
• Implementing continuous improvement processes for efficiency.
• Liaising with global sales teams to increase bookings.

Skills

Team Management

Data Analysis

Project Management

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Engineering

Tools

MS Office

Job description

Join to apply for the Chef de service, service après-ventes / Manager, Inside Sales Aftermarket role at Velan Inc.

Are you driven by inside sales and looking to excel? Do you have solid team management experience and the ability to bring people together? Then the role of Manager, Inside Sales Aftermarket is just waiting for you!

At Velan, we stand out for our values, leadership, and passion for achieving results. With our head office in Montreal and 12 manufacturing sites worldwide, we manufacture and market complex, innovative valves for various sectors. We help our partners be more efficient and competitive by reducing operational costs.

Key responsibilities include :

• Leading the department from Quotations to Order Execution, ensuring timely responses to RFQs and orders in line with KPIs
• Implementing continuous improvement processes for efficiency
• Liaising with global sales teams to increase bookings
• Leading the Order Execution team to process orders and communicate effectively with customers

We offer :

• A clear career path
• Competitive salary plus annual performance bonus
• Comprehensive insurance, including telemedicine
• Group RRSP with employer contributions
• Hybrid work environment and summer schedule
• Laptop provided

Qualifications include :

• Bachelor’s degree in Business Administration, Engineering, or related field
• 5-10 years in a similar role, preferably in manufacturing
• Experience managing high-performing teams and influencing senior stakeholders
• Proficiency in MS Office, especially Excel (data analysis, pivot tables)
• Understanding of project management (scope, cost, schedule)
• Knowledge of materials like stainless steels, carbon steels, forgings, castings is a plus

If you meet these criteria, you could be our next Manager, Inside Sales Aftermarket ! We look forward to speaking with you.

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