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BGIS; Vancouver; On-site; CAD 63,000 - 79,000; Full time

Job summary

BGIS is seeking a Property Manager to maintain positive tenant relationships and ensure timely response to issues in a Vancouver, Canada area complex. This role emphasizes leadership within the property management team and collaboration with tenants, vendors, contractors and senior management to resolve operational challenges and implement new initiatives.

You will report to the Property Manager, develop and administer regular financial reporting and operating/capital budgets, and use data

Qualifications

• Community college diploma or equivalent training (e.g. RPA, CET).

Responsibilities

• Maintain positive tenant relationships through professional and timely responsiveness to tenant issues.
• Coordinate and coordinate tenant communications and meetings; support lease obligations.
• Review and support the resolution of operational challenges with the property management team and senior management.
• Assist in ensuring building presentation and PWGSC image is maintained and enhanced.
• Support maintenance of resources and performance metrics to meet program requirements.

Education

Community college diploma or equivalent training

Job description

An opportunity to maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues.

Self-motivated, pro-active and highly deadline-oriented, you have a history of success in commercial property management, known for building successful client and tenant relationships. You are recognized for your ability to provide strong leadership to staff and build strong working relationships with the property management team, tenants, vendors, contractors and senior management as needed to resolve operational challenges and implement new initiatives.

Reporting to the Property Manager, you will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop, administer and submit regular financial reporting and budgets (operating and capital) within established guidelines. This role will draw on your strengths in communication, exceptional client relationship management and building data analysis to ensure client satisfaction, team member satisfaction and, ultimately, financial success.

KEY RESPONSIBILITIES

• Maintain positive tenant relationships through professional & effective responsiveness to, & proactive consideration of tenant issues, thereby ensuring that tenant expectations & landlord criteria are being consistently met.
• Act as direct tenant liaison to ensure that all tenant construction activity & landlord work are well-coordinated, organized & proactively managed, & in fulfillment of lease obligations.
• Meet with property management team, tenants, vendors, contractors & senior management as needed to review & provide support to resolve operational challenges & implement new initiatives.
• Coordinate & distribute all relevant tenant communications.
• Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex.
• Provide assistance in the fulfillment of the maintenance & upkeep of ongoing resources & performance metrics including to meet program requirements & ensure maximum effectiveness.
• Ensure insurance & contract files are complete, accurate & current.
• Assist in the preparation & implementation of initiatives to increase & uphold the quality & effectiveness of tenant relations.
• Coordination of tenant events, tenant appreciation events & tenant meetings.
• Support the Property Manager with ongoing initiatives.

KNOWLEDGE & SKILLS REQUIRED

• Community college diploma or equivalent training (e.g. RPA, CET).

Experience: More than three years up to five years.

Licenses and/or Professional Accreditation

• Certified Facility Manager (CFM) through IFMA.
• Certified Property Manager (CPM) through Institute of Real Estate Management.
• Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI).
• Real Property Administrator (RPA) through BOMI.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.