Channel Systems Engineer

Palo Alto Networks; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Palo Alto Networks is seeking a Channel Systems Engineer in Toronto to lead and train channel partners. This role demands technical expertise in cybersecurity and involves presales support, product implementation assistance, and building strong partnerships. Candidates should have at least 6 years of experience in a relevant technical field and a strong understanding of channel sales models.

Qualifications

• 6+ years in Partner Solution Consulting or similar technical role.
• Experience in cybersecurity, SaaS, and channel sales models.

Responsibilities

• Serve as primary technical leader for channel partners.
• Provide technical presales support and training for partners.
• Assist with technical issues during and after product implementation.

Skills

Technical expertise

Communication skills

Problem-solving

Education

Bachelor's degree in Computer Science, Engineering, Information Technology

Job description

As a Channel Systems Engineer covering a regional territory your role will involve providing leadership technical expertise and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners training them on technical aspects providing presales technical assistance and ensuring successful integration and post sales support. The Channel Systems Engineer will act as a trusted advisor driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life.

Your Impact

Serve as the primary technical leader for channel partners within the assigned regionServe as the primary technical leader for channel partners within the assigned region

Collaborate with focus partners in the territory to develop comprehensive business plans

that align to strategic objectives

Provide technical presales support to partners including product demonstrations

solution architecture design and configuration assistance

Collaborate with your sales peers to identify opportunities for new partnerships and

expand existing ones

Plan and drive detailed technical training sessions for partners ensuring they are

proficient in the companys products solutions and integration processes

Support channel partners with technical issues during and after product implementation

acting as a liaison between them and the company's technical support teams

Applies Business and Technical Acumen to design and deliver customized solutions

based on partner and customer needs ensuring alignment with company standards and

best practices

Stay updated on product roadmaps new technologies and industry trends to better

assist partners in growing their business

Assist in the development and deployment of channel enablement materials such as

technical guides manuals and webinars

Collaborate with the product management and development teams to provide feedback

on product improvements based on partner and customer feedback

Drives results by maintaining detailed records of partner interactions sales pipeline and

technical support provided reporting progress to management regularly

Qualifications : Your Experience

6 years of experience in Partner Solution Consulting presales engineering or a similar

technical role within the technology industry

Understanding of data networking required. Extensive knowledge in at least one of the

following Cybersecurity Private / Public Cloud or Security Operations Center.

Prior experience working with channel is required. Strong understanding of channel

sales models and experience working with resellers distributors and other channel

partners

Previous experience selling implementing or managing SaaS offerings is strongly

preferred

Experience in complex sales involving long sales processes with multiple buying centers

and multiproduct solutions is preferred.

Prior experience architecting cybersecurity solutions that solve technical challenges and

influence business initiatives is preferred.

Experience influencing and gaining buyin from key stakeholders either in a customerfacing

or internal role

Excellent communication skills both verbal and written with the ability to present

complex technical information to nontechnical audiences

Handson experience with product installations configurations and troubleshooting

Ability to work independently and as part of a crossfunctional team managing multiple

projects in a fastpaced environment

Strong problemsolving skills and a proactive attitude towards resolving issues.

Willingness to travel within the assigned region to support partners and attend events as

Proven track record of influencing key stakeholders and gaining buyin for technical

solutions

Preferred

Bachelors degree in Computer Science Engineering Information Technology or a

related field or equivalent military experience

Additional Information :

The Team

Our SE team members work handinhand with large organizations around the world to keep their digital environments protected. We educate inspire and empower our potential clients in their journey to security.

You are empowered with unmatched systems and tools and a team built on joint success. You wont find someone at Palo Alto Networks that isnt committed to your success with everyone pitching in to assist when it comes to solutions selling learning and development. Our Systems Engineering community is driven by the mission to be our customers cybersecurity partner of choice protecting their digital way of life.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other

legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple : we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Remote Work : Employment Type :

Key Skills

Experience : years

Vacancy : 1

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