Channel Sales Manager

Lightspeed Commerce; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading commerce solutions provider in Toronto is seeking a dynamic Channel Sales Manager to develop and sustain partnerships. The ideal candidate will have a proven sales track record, experience in business development, and a strong understanding of the retail industry. This role offers flexible work conditions and opportunities for professional growth.

Benefits

Flexible paid time off

Equity options

Contributions to pension plan

Training opportunities

Health and wellness credit

Time off to volunteer

Computer purchase program

Enhanced parental leave

Qualifications

• Proven track record of achieving sales targets through strategic sales or partnerships.
• Experience in outbound sales, partner management, or business development.
• SaaS sales experience, with a strong understanding of the Retail industry.

Responsibilities

• Build strategic referral partnerships that drive new business to the company.
• Lead commercial discussions and negotiate agreements with partners.
• Provide monthly, quarterly, and yearly pipeline reporting and forecasts to senior management.

Skills

Strategic sales

Partner management

Business development

Communication

Negotiation

Relationship management

Salesforce proficiency

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

G Suite

Job description

Overview

We are seeking a dynamic and results-driven Channel Sales Manager to join our growing Partnerships team in NoAM Retail.

What You’ll Be Doing

• Build strategic referral partnerships that drive new business to Lightspeed, ensuring alignment with our ideal customer profile and key target lists.
• Develop, manage, and sustain a high-quality pipeline through proactive outbound prospecting, ensuring the successful execution of the assigned vertical’s strategy.
• Lead commercial discussions, negotiate agreements, and oversee a seamless onboarding experience for new partners. Deliver training, sales support, and marketing assistance to partners to enhance sales effectiveness and drive performance.
• Design and implement incentive programs and promotions to motivate partners and boost lead-generation productivity.
• Collaborate closely with our Strategic Sales team to generate high-quality leads, engage partners as needed, and ensure consistent pipeline follow-up.
• Build strong relationships with internal stakeholders and advocate for partners within Lightspeed.
• Provide monthly, quarterly, and yearly pipeline reporting and forecasts to senior management. Meet quotas defined by leadership. Responsible for delivering defined ROI, key learnings, reporting, and evaluation of partnership impact to drive market share growth, brand awareness, and sales.
• Be a subject matter expert in the POS domain to understand how Lightspeed’s suite of products can be applied to all stages of our customers’ retail operations.
• Maintain a strong understanding of industry trends, patterns, and events to stay ahead of market shifts.
• Attend industry events, trade shows, and networking to strengthen partner relationships.

What You Need To Bring

• Proven track record of achieving sales targets through strategic sales or partnerships.
• Experience in outbound sales, partner management, or business development.
• SaaS sales experience, with a strong understanding of the Retail industry. Ability to develop comprehensive referral partner seller growth strategies. Expertise in fostering urgency, confidently leading calls, and upholding the highest level of professionalism.
• Exceptional communication skills across phone, Zoom meetings, and email, with strong negotiation, problem-solving, and relationship management abilities.
• Strong technical proficiency with Salesforce, Mac OS, G Suite, Slack, and Microsoft Office.
• You have the experience to train, motivate, and foster relationships with potential partners.
• Self-sufficiency and initiative to drive areas of improvement.
• Resourceful with a “will-do” attitude.
• You bring energy and passion.
• You thrive in a fast-moving environment and maintain a strong, positive attitude.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
• Fluency in other languages is a plus.

You’ll Enjoy

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities
• Plus benefits designed to keep you happy, healthy and fulfilled.
• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

About Lightspeed

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Where to From Here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal, and our original members were part of the LGBTQ+ community. We strive to provide a workplace where everyone belongs.