Channel Director, Sales Toronto, Ontario, Canada

Flywheel Digital LLC; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading digital commerce solutions provider in Toronto is seeking a strategic Channel Director to drive revenue growth in retail channels like Amazon and Walmart. The ideal candidate will have proven experience in eCommerce leadership and strong communication skills. This hybrid role offers an opportunity for significant impact and career growth.

Benefits

Flexible vacation time

Learning and development opportunities

Parental leave and benefits

Volunteering opportunities

Qualifications

• Proven experience in leading eCommerce businesses in retail or media.
• Strong storytelling abilities to craft compelling narratives.
• Demonstrated success in managing external partnerships.

Responsibilities

• Serve as primary revenue leader for the Retail channel.
• Drive revenue growth through strategic planning.
• Translate client needs into actionable strategies.

Skills

eCommerce leadership

Strategic planning

Analytical thinking

Cross-functional collaboration

Exceptional communication

Job description

Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

We are seeking a strategic and results-driven Channel Director to join our Channel Team within the Commercial Division. This individual will serve as the commercial owner for a defined line of business — specifically, Retail and Media Services — and will be responsible for driving revenue growth, shaping strategy, and championing the go-to-market approach across both retail and media channels.

This role requires a blend of commercial acumen, analytical thinking, operational rigor, cross-functional collaboration, and exceptional communication skills. The ideal candidate will be able to distill complex concepts into clear, compelling narratives and confidently speak to eCommerce strategy, retail media, and client challenges across both channels. They will play a critical role in internal enablement and external client engagement, positioning Flywheel’s capabilities to drive measurable business outcomes for our clients.

What You Will Do :

Channel Ownership & Strategy

• Serve as the primary revenue leader for Flywheel’s Retail channel (Amazon, Walmart, Target).
• Drive revenue growth through strategic planning, performance forecasting, and ongoing optimization.
• Own and communicate a clear point of view on how to win within the retail ecosystem.

Market & Client Expertise

• Maintain expert-level understanding of client needs, market dynamics, and emerging trends.
• Translate insights into actionable strategies that align Flywheel’s offerings with client business objectives.

Strategic Consulting & Storytelling

• Act as a consultative partner to sales and client teams by contributing channel-specific insights and solutions.
• Build and deliver compelling narratives and proof points that reinforce the value of Flywheel’s capabilities.

End-to-End Business Planning

• Partner with cross-functional teams to develop robust commercial plans and go-to-market strategies.
• Lead or support opportunity scoping, proposal development, and strategic presentations for clients and prospects.

Cross-Functional Collaboration

• Work closely with Sales, Product, and Marketing to ensure alignment on priorities and execution.
• Ensure the sales organization remains focused and equipped to drive retail channel growth.

Thought Leadership

• Stay abreast of industry trends and macroeconomic factors impacting the retail channel.
• Deliver timely insights and recommendations to internal stakeholders and clients.

Who You Are :

• Proven experience leading eCommerce businesses (retail or media), preferably within an agency, brand, or retailer environment.
• Strong storytelling abilities, with a proven ability to craft compelling narratives that clearly articulate Flywheel’s differentiated value to prospects and clients.
• Demonstrated success managing external partnerships to achieve business growth and mutual value.
• Exceptional attention to detail, with the ability to manage multiple priorities and execute with excellence.
• Strong communication skills—both verbal and written—with a passion for solving client challenges.
• Proactive, solution-oriented approach; thrives in ambiguity and adapts quickly to change.
• Highly organized, with strong project management skills and a sense of ownership.
• Collaborative team player committed to the collective success of the team and organization.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun, and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others — team members go into Hub Offices 3x a week.
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• The hired candidate will be required to complete a background check.

Every role starts with an introductory call with someone from our Talent Acquisition team. We will assess company and values fit as well as your professional experience; there may be some technical role-specific questions during this call.

Further interviews may include meetings with team members, skill assessments such as a Take Home Assignment, Case Study Presentation, or Live Coding exercise, depending on the role. We will guide you through the process during the initial call.

Inclusive Workforce

Flywheel is committed to creating a culture where all individuals feel comfortable bringing their authentic selves to work. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will receive fair consideration regardless of race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other protected characteristics. If you have accessibility requirements, please contact us at [e-mail].

For more information about data collection and usage, refer to our Privacy Policy.

IMPORTANT ALERT : Beware of fraudulent job communications claiming to be from Flywheel. We do not ask for personal information or payments via social media or chat. Report suspected fraud to authorities. Learn more on our website.

We do not accept unsolicited resumes from third-party recruitment firms.

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