Change Specialist

Insight Global; Mississauga; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading staffing and consulting firm in Mississauga is seeking a Change Specialist for a hybrid role focusing on implementing new finance processes. The ideal candidate will bring substantial experience in change management and stakeholder engagement, ensuring successful implementation of organizational changes. Responsibilities include leading deployment teams, fostering stakeholder communication, and applying change management methodologies.

Qualifications

• Minimum 5 years of corporate-level change management experience.
• Proven ability to manage complex projects.
• Familiarity with finance business process changes required.

Responsibilities

• Lead cross-functional deployment teams through phases.
• Translate project initiatives for stakeholders.
• Apply structured change management methodologies.

Skills

Change Management

Stakeholder Engagement

Communication

Analytical Reporting

Project Process Knowledge

Education

Certificate in Change Management

Tools

SAP S/4Hana

ERP systems

eProcurement platforms

Job description

Job Description

Insight Global is seeking a Change Specialist to support a leading Transportation and Logistics client based in Mississauga. This is a hybrid role requiring on-site presence 3 times per week in Mississauga. Occasional travel (twice annually) may be required to London, ON, Richmond, BC, or Ottawa.

Role Overview:

The Change Specialist will play a critical role in supporting and integrating projects into business teams and processes, with a focus on pilot execution, implementation, stabilization, and go-live deliverables. The primary focus is on deploying new tools and processes within the Finance line of business.

The ideal candidate will have a strong understanding of current and upcoming changes to business processes, systems, and technologies. They will act as a liaison and advocate for key stakeholders in the Finance department, ensuring business needs are represented and supported through the development of relevant tools and processes.

Key Responsibilities:

Deployment Leadership

• Organize and lead a cross-functional deployment team through preparation, implementation, and stabilization phases.

Oversee:

• Pilot execution

• Change management planning, readiness, and reinforcement

• Tactical and strategic communications

• Training development and delivery

• Process and field engineering design and stabilization

• Procurement and supply coordination

• Analytics and reporting development

• Performance measurement

• IT equipment and user accessibility

• Coordination with stakeholders, especially in Finance

• Lessons learned exercises

Stakeholder Engagement & Communication

• Translate and communicate project initiatives and future-state processes to internal and external stakeholders.

• Advocate for field and business team interests in project working sessions.

• Ensure appropriate stakeholder identification and engagement throughout the project lifecycle.

• Communicate regularly with business teams on upcoming changes, expectations, and status updates.

Strategic Change Management

• Apply structured change management methodologies, including risk identification and mitigation planning.

• Develop success criteria and measurement systems to track adoption, utilization, and proficiency.

• Identify resistance and performance gaps; collaborate with business teams to implement corrective actions.

• Visit terminals to gather feedback and understand current challenges and future needs.

Leadership & Influence

• Lead by influence, leveraging peers and organizational resources to support project execution.

• Maintain a holistic understanding of the business to ask the right questions and ensure clarity of objectives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Change Management

• Minimum 5 years of corporate-level change management experience

• Proven ability to manage complex, long-term communication projects

Stakeholder Engagement

• Comfortable working with all levels of the organization, from front-line staff to executive leadership

Communication

• Strong verbal and written communication skills

• Ability to translate technical and strategic initiatives into clear, actionable messaging for diverse audiences

Analytical & Reporting

• Experience reporting on qualitative data and change KPIs

• Skilled in developing action plans to address performance gaps and resistance

Project & Process Knowledge

• Familiarity with business process changes, especially in finance

• Strong financial acumen

• Understanding of deployment phases: pilot, implementation, stabilization, and go-live - Bilingualism (English/French) is strongly preferred

• Experience working with tools such as SAP S/4Hana, ERP systems, and eProcurement platforms

• Certificate in Change Management