Change Manager

IFG International Financial Group Ltd; South Frontenac; On-site; CAD 85,000 - 120,000; Full time

Job summary

A top 5 bank in Canada is seeking a Change Manager for a 12-month contract in Toronto. This position focuses on leading project work streams in change management, integrating training and customer experience, and requires a strong background in financial services.

Qualifications

• 5-7 years experience in dedicated Change Management.
• Familiarity with Project Management approaches, tools and phases.

Responsibilities

• Integrate change management, training, and customer experience efforts.
• Apply systematic change management approach to employee and customer changes.
• Create change management strategy based on change assessment.

Skills

Change Management

Customer Experience

Project Management

Education

Certification in Change Management methodology

Job description

Our client, a top 5 bank in Canada, is looking for a Change Manager for a 12-month contract located in Toronto. This is an excellent opportunity for a Change Manager with a financial services background

As a Change Manager your duties will include but not be limited to:

• Integrating the efforts of change management, training, customer experience, and front line delivery are all part of leading project work streams.
  Applying a systematic change management approach and methodology to employee and customer changes
  Creating a change management strategy based on a change assessment

Qualifications required for the Change Manager include:

• 5-7 years experience in dedicated Change Management. This will be a large scale business transformation project, affecting both employees and customers.
• Certification in Change Management methodology
• Familiarity with Project Management approaches, tools and phases of the project lifecycle

If you are interested in this opportunity, kindly send your resume in MS Word format to [e-mail] today!