Change Management Lead – ERP Transformation

Infovity; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

Infovity is seeking a Change Management Lead for a large-scale ERP transformation in Toronto. This role involves driving user adoption and business readiness through structured change management strategies, communication, and training programs. The ideal candidate will have extensive experience in change management, particularly in ERP implementations, and possess strong interpersonal and communication skills.

Benefits

Medical, Dental, and Vision insurance

Two weeks of paid vacation per year

One week of paid personal days per year

Qualifications

• 10+ years of overall experience with 3+ years in Change Management.
• Minimum of 2 years in ERP implementations.
• Strong understanding of ERP systems and organizational impacts.

Responsibilities

• Develop and execute comprehensive Change Management Plans.
• Lead change management activities including stakeholder engagement and training.
• Define and measure success metrics for change adoption.

Skills

Change Management

Stakeholder Engagement

Communication

Training

Agile Mindset

Education

Bachelor’s degree in business, Organizational Development, HR, or related field

Tools

Project Management Tools

Job description

Job Title : Change Management Lead – ERP Transformation

Job Type : Full-Time

Remote Work : Allowed

Travel : 15%

Job Description

We are seeking a dynamic and experienced Change Management Lead to drive the people-side of change for a large-scale ERP transformation initiative. This role is critical to ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs.

Key Responsibilities

• Develop and execute comprehensive Change Management Plans aligned with ERP transformation goals.
• Apply a structured methodology (e.g., Prosci, Kotter, ADKAR) to lead change management activities including stakeholder engagement, impact assessments, communications, training, and readiness.
• Partner with functional leads, project managers, and business leaders to identify and manage change impacts across business units.
• Design and implement stakeholder engagement strategies to ensure buy-in from all levels of the organization.
• Build and execute communication plans to provide clear, consistent messaging about the ERP implementation.
• Lead the design and deployment of end-user training programs to ensure proper understanding of ERP processes and tools.
• Define and measure success metrics, monitor change adoption, and identify areas of resistance or risk.
• Support the creation of business process documentation, SOPs, and user manuals in coordination with the ERP implementation team.
• Facilitate change network forums, super user programs, and leadership alignment workshops.
• Provide hands-on support during key ERP milestones such as User Acceptance Testing (UAT), Go-Live, and Hypercare.

Mandatory Skills

• 10+ years of overall experience with 3+ years of experience in Change Management with a minimum of 2 years in ERP implementations (e.g., Oracle, SAP, Workday, NetSuite, Dynamics).
• Experience with enterprise transformations including Finance, Supply Chain, Procurement, HCM, or Manufacturing modules.
• Demonstrated ability to lead large-scale organizational change initiatives across cross-functional teams.
• Strong understanding of ERP systems, business processes, and organizational impacts.
• Certification in Change Management (e.g., Prosci, ACMP) preferred but not required.
• Excellent communication, presentation, and facilitation skills.
• Strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Agile mindset and ability to thrive in a fast-paced, evolving environment.
• Bachelor’s degree in business, Organizational Development, HR, Communications, or a related field

Nice to Have:

• Experience working with offshore/nearshore teams.

• Prior experience in professional services, healthcare, public sector, or manufacturing industries.

• Familiarity with project management tools (e.g., Smartsheet, Jira, MS Project).

Academic Qualifications

Bachelor’s degree or the equivalent combination of education plus relevant experience, in Computer Science, Management Information Systems, Management, Business Administration, or related technical field.

Other Benefits

• Medical, Dental, and Vision insurance
• Two weeks of paid vacation per year
• One week of paid personal days per year

Email resume to: [e-mail]

Infovity Inc. is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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