Change Management Lead – ERP Transformation

Infovity; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

A forward-thinking company is seeking a dynamic Change Management Lead to drive the people-side of a large-scale ERP transformation. This role is crucial for ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs. The ideal candidate will have extensive experience in leading organizational change initiatives, particularly in ERP implementations. Join this innovative team and make a significant impact on the organization's transformation journey while enjoying a collaborative and supportive work environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

Two weeks of paid vacation

One week of paid personal days

Qualifications

• 10+ years of experience with 3+ years in Change Management focused on ERP.
• Strong understanding of ERP systems and organizational impacts.

Responsibilities

• Develop and execute Change Management Plans aligned with ERP goals.
• Lead change management activities including stakeholder engagement and training.

Skills

Change Management

Stakeholder Engagement

Communication Skills

Training Development

Agile Mindset

Interpersonal Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Organizational Development

Bachelor’s degree in HR

Bachelor’s degree in Communications

Tools

Smartsheet

Jira

MS Project

Job description

Job Title : Change Management Lead – ERP Transformation

Job Type : Full-Time

Remote Work : Allowed

Travel : 15%

Job Description

We are seeking a dynamic and experienced Change Management Lead to drive the people-side of change for a large-scale ERP transformation initiative. This role is critical to ensuring successful user adoption and business readiness through structured change management strategies, communication, and training programs.

Key Responsibilities

• Develop and execute comprehensive Change Management Plans aligned with ERP transformation goals.
• Apply a structured methodology (e.g., Prosci, Kotter, ADKAR) to lead change management activities including stakeholder engagement, impact assessments, communications, training, and readiness.
• Partner with functional leads, project managers, and business leaders to identify and manage change impacts across business units.
• Design and implement stakeholder engagement strategies to ensure buy-in from all levels of the organization.
• Build and execute communication plans to provide clear, consistent messaging about the ERP implementation.
• Lead the design and deployment of end-user training programs to ensure proper understanding of ERP processes and tools.
• Define and measure success metrics, monitor change adoption, and identify areas of resistance or risk.
• Support the creation of business process documentation, SOPs, and user manuals in coordination with the ERP implementation team.
• Facilitate change network forums, super user programs, and leadership alignment workshops.
• Provide hands-on support during key ERP milestones such as User Acceptance Testing (UAT), Go-Live, and Hypercare.

Mandatory Skills

• 10+ years of overall experience with 3+ years of experience in Change Management with a minimum of 2 years in ERP implementations (e.g., Oracle, SAP, Workday, NetSuite, Dynamics).
• Experience with enterprise transformations including Finance, Supply Chain, Procurement, HCM, or Manufacturing modules.
• Demonstrated ability to lead large-scale organizational change initiatives across cross-functional teams.
• Strong understanding of ERP systems, business processes, and organizational impacts.
• Certification in Change Management (e.g., Prosci, ACMP) preferred but not required.
• Excellent communication, presentation, and facilitation skills.
• Strong interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Agile mindset and ability to thrive in a fast-paced, evolving environment.
• Bachelor’s degree in business, Organizational Development, HR, Communications, or a related field.

Nice to Have:

• Experience working with offshore/nearshore teams.
• Prior experience in professional services, healthcare, public sector, or manufacturing industries.
• Familiarity with project management tools (e.g., Smartsheet, Jira, MS Project).

Academic Qualifications

Bachelor’s degree or the equivalent combination of education plus relevant experience, in Computer Science, Management Information Systems, Management, Business Administration, or related technical field.

Other Benefits

• Medical, Dental, and Vision insurance
• Two weeks of paid vacation per year
• One week of paid personal days per year

Email resume to: [e-mail]

Infovity Inc. is an Equal Opportunity Employer.