Change Management Lead

Septodont; Cambridge; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading pharmaceutical company in Cambridge is seeking a Global Change Management Lead to drive digital and business transformations. The role involves developing change management plans, executing stakeholder engagement, and supporting teams through change transitions. Candidates should have over 7 years of experience in Organizational Change Management, preferably with expertise in ERP systems. This position offers an excellent benefits package and opportunities for professional development.

Benefits

Excellent compensation / benefits package

Bonus and reward programs

Discounted gym memberships

Programs supporting work-life balance

Employee recognition program

Professional and personal development programs

Social events and spirit days

Qualifications

• 7+ years’ experience as an Organizational Change Management professional or similar.
• Knowledge and passion for change management.
• Valid passport for possible international travel.

Responsibilities

• Develop change management plans and execute stakeholder engagement.
• Drive change leadership competencies across the organization.
• Support functional leaders through stages of change transitions.

Skills

Change management principles

Outstanding communication

Interpersonal skills

Flexibility and adaptability

Education

University degree in a related discipline

PROSCI or CCMP certification in Change Management

Tools

ERP (SAP S4 / Hana)

Job description

Job Summary

In this role, the Global Change Management Lead will be accountable to the Director, Change Management & Operations BPO Lead and will primarily be responsible for developing and executing change management deliverables for various transformational initiatives to meet specific objectives and drive change commitment from awareness to buy-in. The primary focus of this role will be to support implementation of global digital and business transformations for the organization worldwide. They will contribute to building the organization’s change competency through delivery of change management capability, change impact analysis, stakeholder engagement, change plan actions coordination, business readiness and adoption & sustainment.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES :

• Developing change management plans and executing associated stakeholder engagement, change impacts analysis and integration into communication and training to drive adoption of changes introduced
• Develop robust stakeholder mapping and associated personas to describe direct and indirect impact on various internal / external audiences
• Partner with key functions to collect, curate and validate change impacts assessments to execute tailored change interventions and tactics focused on driving employee adoption
• Drive change leadership competencies across the organization and deliver role-based change management training sessions using standard tools, templates, methodology and training curriculum as required
• Drive stakeholder readiness and adoption measurement by designing and tracking relevant KPI
• Build reward and recognition tactics tied to overall change plans aimed at motivating and enabling employees to transition to the future desired state
• Support functional leaders in driving their teams through stages of change transitions, including tracking employee change receptivity, and designing triggers to accelerate employee adoption
• Building change management awareness within the organization, introducing change tools and templates, delivering change management training, and competency building in various functions
• Partner with HR, Communications, Learning & Development, Project Leaders and / or Functional Leaders to integrate all change management deliverables, milestones and activities into project critical paths
• Track and report on business / employee / end user readiness along with progress and effectiveness of change management deliverables tied to assigned initiatives
• Provides recommendations on optimizing change management plans and executing change management interventions / tactics based on feedback and inputs from project and business stakeholders
• Observes and supports all safety guidelines and regulations.
• Follows GMP and regulatory requirements, and ensures quality standards are met.
• Models the Company Mission, Vision and Values Statements, policies, and current standard business practices.
• Performs other related duties and or special projects as assigned by the leader

Qualifications

Education and Credentials

University degree in a related discipline preferred e.g. Psychology, Business, Human Resources, Science or Engineering

PROSCI or CCMP certification in Change Management desired

Experience

7+ years’ experience as an Organizational Change Management professional or a combination of Organizational Development, Communications or similar, combined with a minimum of 3 years working in the field of Change Management

Involved in Digital Transformation projects including ERP (SAP S4 / Hana preferred)

Pharmaceutical or Manufacturing background an asset, with prior knowledge of operations / production, finance and supply chain functions

Knowledge and passion of change management principles

Outstanding communication and interpersonal skills at all levels of the organization

Able to maintain tact, diplomacy and confidentiality

Able to build and maintain relationships to influence, coach and guide others

Flexible and adaptable, able to work in ambiguous situations

Valid passport for possible international travel

Fluent in French an asset but not required

What we offer

Excellent compensation / benefits package

Bonus and reward programs

Discounted gym memberships

Programs supporting work life balance

Employee recognition program

Professional and personal development programs

Social events and spirit days

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, we are committed to providing an inclusive and barrier free recruitment and selection process.

Recruitment Fraud – please be aware of recruitment fraud. Novocol Pharmaceutical of Canada Inc. will never ask for banking information, money or any personal information up front. We will only respond to official applications submitted through our careers site. In addition, we will only use official corporate e-mail addresses (septodont.com or novocolpharma.com) to communicate with applicants. Should you be contacted without submitting an application, please delete the message and advise your e-mail provider.

Internal Job Posting Grade 10. The due date for internal applicants to apply for this role is March 20, 2025.

Contract type

Permanent

Candidate criteria

Minimum level of education required

3- Bachelor

Minimum level of experience required

6-10 years

Languages

English (3- Advanced)

French (2- Business fluent)

Position location