Change Management & Communications Lead II

NES Fircroft; Alberta; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading recruitment firm is seeking a Change Management & Communications Lead for a 12-month contract, based remotely across major hubs in Canada. The ideal candidate will have 4–7 years of experience in change management activities, exceptional communication skills, and a robust interpersonal ability to engage with various stakeholders effectively. Responsibilities include developing communications, managing stakeholder engagements, and providing strategic support to senior leaders.

Qualifications

• 4–7 years of experience in change management and stakeholder management.
• Excellent written communication skills and attention to detail.
• Proven ability to influence decision-making across teams.

Responsibilities

• Develop and deliver stakeholder communications effectively.
• Plan and execute engagement campaigns with change teams.
• Provide consultative support to senior leaders.

Skills

Stakeholder management

Team collaboration

Creative content development

Interpersonal skills

Leadership abilities

Education

University degree in Communications, Business, or Change Management

Tools

Microsoft Office Suite

Adobe Premiere Pro

Job description

Our client is seeking a Change Management & Communications Lead for a 12-month contract.

This remote position can be based out of major hubs across Canada.

Communications:

• Develop and deliver stakeholder communications (e.g., emails, PowerPoint presentations, video/podcast scripts, newsletter articles, Viva Engage posts).
• Create and execute communication strategies at the enterprise, stakeholder, and program level.
• Manage communications approval process to ensure timely delivery.
• Provide communication planning and delivery support to senior leaders and teams.
• Maintain and steward accurate program SharePoint sites, content, apps, and other materials.
• Create multimedia content (audio/video), including scriptwriting for business scenarios.
• Maintain program content across ELink, Teams channels, and communication templates.
• Ensure alignment with enterprise communication standards and processes (e.g., brand guidelines, audience segmentation, competing messages) in partnership with Public Affairs.

Engagement:

• Coordinate key stakeholder engagement activities, focusing on change management and business readiness networks.
• Plan and execute engagement campaigns in collaboration with Change Specialists and BU change teams (e.g., content, logistics, platforms, measurement).
• Deliver stakeholder-facing events such as roadshows, showcases, lunch & learns, spotlights, and change agent network meetings.
• Influence stakeholder perceptions and engagement across leaders, business partners, and the broader organization.
• Support ERP Program team and Change Lead for integration initiatives with emphasis on leadership engagement and stakeholder-specific campaigns.
• Operate effectively in a fast-paced environment with strong program/project management and prioritization skills.
• Demonstrate leadership by influencing behaviors and decision-making across teams.
• Provide consultative support and strategic recommendations to senior leaders.

Knowledge, Skills & Abilities

Required:

• University degree and/or professional designation in Communications, Business, or Change Management.
• 4–7 years of progressively responsible and related experience.
• Experienced in stakeholder management and executing change management activities.
• Strong team player with the ability to work collaboratively across cross-functional change teams.
• Self-starter who is results-oriented and focused on delivering high-quality work.
• Exceptional interpersonal skills with the ability to engage individuals at all levels.
• Prior experience supporting systems and process change initiatives.
• Excellent written communication skills with strong grammar, attention to detail, and problem-solving ability.
• Creative content development experience, including video production using Adobe Premiere Pro or similar tools.
• Advanced knowledge of Microsoft Office Suite, especially SharePoint, Outlook, PowerPoint, and Excel.
• Strong communication and presentation skills; able to convey complex ideas clearly and effectively.
• Proven leadership and teamwork abilities, including leading meetings and synthesizing stakeholder input into change plans.
• Demonstrated ability to perform under pressure in a fast-paced environment.
• Agile mindset and proactive approach; comfortable taking initiative.

Preferred:

• Extensive experience using SharePoint, PowerPoint, and Word.
• Knowledge of Oracle Cloud and/or IBM Maximo.
• Change management certifications such as PROSCI, PMP, or Adult Education credentials.
• Experience supporting large-scale transformation projects.