Change Management Advisor (Claims, OPL)

Intact Financial Corporation; Toronto; Hybride; CAD 75 000 - 91 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Wellbeing benefits

Employee Share Plan

Résumé du poste

Intact Financial Corporation is seeking a Change Management Advisor to join our national Change Management team. The role focuses on tracking change activities, coordinating plans, and supporting training and communications to enable successful change initiatives.

You will collaborate with stakeholders, monitor change activity volumes, and help implement transformation projects across the organization.

Qualifications

• A minimum of 3 years of experience in project management and/or change management.
• Strong problem-solving and influencing skills to overcome resistance to change.
• Experience in financial services is an asset.

Responsabilités

• Accurately track change activities and provide insights using existing tools.
• Provide reports and updates on change initiatives to leadership.
• Collaborate with Change Management colleagues on stakeholder analyses with business partners.
• Prepare and coordinate change management plans and strategies.
• Act as a liaison with key individuals affected by changes.
• Coordinate internal communications and training materials with Communications/Training teams.
• Participate in project meetings and workshops requiring Change Management Advisor presence.
• Support change management training across the organization.
• Develop and maintain strong change mindset and apply methodologies consistently.

Connaissances

Change management

Project management

Reporting

Stakeholder analysis

Communication

Facilitation

Ambiguity navigation

Description du poste

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us. Pay at Intact is about much more than just salary. Flexible work arrangements and a hybrid work model Possibility to purchase up to 5 extra days off per year Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life) Salary range (but not limited to): 74,800 - 91,400 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Are you a self-motivated, solutions-oriented individual who is passionate about change management? We have an exciting opportunity within our Change Management team! Our team strives to promote, deploy and monitor best practices and major change initiatives by providing training, tools, data, support and coaching to the organization. We aim to provide an integrated view of all initiatives while highlighting changes and their impacts on stakeholders in an interactive way. As a Change Management Advisor, you will work collaboratively with your Change Management colleagues and stakeholders to track and monitor change efforts nationally, provide an overview of change activity volumes, and implement change management initiatives or transformation projects.

What you’ll do here:

• Accurately track large and small change activities and leverage existing tools to provide valuable insights to the organization
• Provide reports and updates on change initiatives to be shared with various levels of leadership
• Work closely with Change Management colleagues to conduct stakeholder and impact analyses in partnership with business partners
• Work with the organization and Change Management colleagues to prepare and coordinate change management plans and strategies
• Act as a liaison with key individuals in other areas affected by the changes being implemented
• Collaborate with the Communications and Training teams on internal communications, information and engagement activities, as well as the development of training materials
• Participate in project meetings, workshops and other activities requiring the presence of the Change Management Advisor
• Help facilitate the change management training required for various levels of the organization
• Develop a strong change mindset and maintain discipline in the use of change management methodologies and tools

What you bring to the table:

• A minimum of 3 years of experience in project management and/or change management
• Natural curiosity and the ability to explore complex issues and concepts in depth
• Strong problem-solving and influencing skills to overcome resistance to change
• Experience implementing complex, large-scale projects, demonstrating strong organizational skills
• Excellent communication, presentation and facilitation skills
• Ability to navigate ambiguity
• Strong initiative and accountability in delivering on commitments, even under tight deadlines
• Experience in the financial services industry is an asset
• No Canadian work experience required however must be eligible to work in Canada
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country
• #LI-Hybrid

Compensation:

Salary and bonus aligned with the salary range for an intermediate-level position, with the possibility of adjustment based on the selected candidate’s experience and skills. Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.