Change Leadership Professional (Healthcare)

Salus Global Corporation; Canada; Remote; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Change Leadership Professional to drive impactful change in healthcare. This remote role involves collaborating with healthcare teams to enhance patient safety and care quality. The ideal candidate will leverage their extensive experience and knowledge to design effective change strategies, ensuring alignment with client goals. This position offers the opportunity to influence significant improvements in healthcare delivery while working with a dedicated team committed to excellence. If you are passionate about making a difference in healthcare and possess the necessary expertise, this role is perfect for you.

Qualifications

• 15+ years of experience in complex organizations with a focus on leading change.
• Bachelor’s degree or higher in relevant fields is required.

Responsibilities

• Design and develop change strategies for healthcare teams.
• Assess client needs and create change visions aligned with goals.

Skills

Change Management

Consulting

Bilingual (English / French)

Leadership

Communication

Education

Bachelor’s degree in Business or Healthcare

Post-graduate education in related fields

Tools

moreOB program

Job description

Change Leadership Professional (Healthcare)

Background in healthcare (clinical experience preferred) is a pre-requisite.

Prior consulting experience is a strong asset.

Bilingual (English / French) is an asset.

Remote position with periodic travel within Canada required.

Salus Global is seeking a purpose-driven, experienced change leadership professional with a background in healthcare (clinical experience preferred) to partner with healthcare teams to support sustained change, leading to improved patient safety and quality of care.

Position: Change Consultant

Reports To: Director, Client Solutions

OVERVIEW

The Change Consultant is a key member of the Client Success Team and a significant contributor to Salus Global’s vision to fuel the best team-based obstetrical and perinatal care in Canada. As a senior member of the Salus Global Client Success Team, the Change Consultant designs and develops action-based change strategies that will bring about necessary shifts within our clients’ hospital environments to achieve their change vision. The Change Consultant leverages Salus Global’s flagship obstetrical and perinatal safety program, moreOB, and uses advanced approaches to influence interprofessional healthcare teams to achieve their change goals. This role works directly with the client at identified points in the program to develop a strategy with key execution milestones. The Change Consultant partners with an internal change management role, “Success Partner”, to customize the program experience to align with the client’s change vision.

RESPONSIBILITIES

The Change Consultant is responsible for assessing and interpreting the strategic and operational changes necessary to support obstetrical and perinatal healthcare teams within their own hospital environments to successfully achieve their change vision. Serving as a change leader, the Change Consultant identifies, helps to prioritize, and designs change strategies and supports the Success Partner in developing appropriate change management processes and tools to execute the change strategy. With feedback from the Success Partner, the Change Consultant evaluates progress and adjusts as necessary to drive success. The Change Consultant plays a critical role in ensuring alignment of change initiatives with organizational priorities by engaging with the client's senior leadership. This role works directly with all levels of a client organization to create a sense of urgency and importance about the change linked to the impact.

Working closely with the Success Partner, Partner Development, and directly with client organizations:

1. Assess clients’ needs, lead them in creating a change vision, and design appropriate change strategies aligned with the change vision.
2. Leverage a working knowledge of the moreOB program and a thorough understanding of the client’s vision to customize a change management program for implementation by the Client Success Specialist.
3. Identify appropriate opportunities to include a Subject Matter Expert (SME) and work directly with the SME to ensure engagement objectives are met.
4. Design a communication plan to ensure information is communicated to the right client audiences, at the right time, in the right way, throughout the duration of the program.
5. Serve as the account leader for the client engagement, ensuring that the team is working against contract terms and utilization targets, identifying risks in the engagement, assessing the quality of deliverables, and reporting to the VP Client Success on a regular basis.
6. As necessary, and with the Success Partner, assess and develop risk and resistance mitigation tactics.
7. Support the Success Partner in creating change enablement strategies and plans.
8. Guide the development of and help deliver presentations to senior or mid-level leadership within client organizations, in collaboration with the Success Partner, identifying successes and opportunities related to their progress towards their change vision.
9. Serve as a knowledgeable, senior resource in identifying opportunities to bring Salus Global’s full scope of services and solutions forward.
10. Participate in professional development activities including in-house or external training sessions and formal and informal coaching opportunities. Serve as a senior source of guidance and support to other members of the team; readily share knowledge and experience, assisting the broader team in troubleshooting and solution identification for client teams that are struggling.

KNOWLEDGE AND EXPERIENCE

The ideal profile for this role includes the following educational background and work experience:

1. A. Bachelor’s degree or post-graduate education in any of the following fields of study: Business / organizational behavior / leadership / change management, Healthcare (clinical / hospital-based), Natural Sciences, Social Sciences, Education.
2. B. Clinical experience within a hospital setting is a strong asset.
3. C. Professional certifications or designations in change leadership or executive coaching are a strong asset.
4. D. Experience as a consultant or in senior leadership positions with responsibility for supporting client success.
5. E. 15+ years of work experience in complex organizations or multi-faceted team environments in progressively senior positions and with responsibility for leading change.

If you are interested in being considered for this position, please submit your resume and cover letter to the attention of Human Resources, by emailing [e-mail] by March 21, 2025.

Salus Global welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Thank you for your interest in joining Salus Global. Applicants selected for an interview will be contacted directly.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Hospitals and Health Care