Change and Adoption Manager, Digital Workplace

KPMG Canada; Kingston; Remote; CAD 86,000 - 129,000; Full time

Job summary

An established industry player is seeking a Manager for Change and Adoption to enhance digital workplace solutions. This role involves designing workshops, proposing tailored solutions, and collaborating with teams to improve productivity and user experience. The ideal candidate will have extensive experience in change management, strong analytical skills, and proficiency in Microsoft tools. Join a diverse team committed to innovation and excellence, where your contributions will drive significant value for clients and communities. This is a fantastic opportunity to make an impact in a forward-thinking environment.

Qualifications

• 5+ years of experience in change management consulting.
• Fluency in written and spoken English is required.

Responsibilities

• Design and lead business needs discovery workshops.
• Collaborate with teams to optimize application use.

Skills

Change Management

Communication Skills

Analytical Skills

Microsoft Productivity Tools

Training Program Design

Education

Diploma in Organizational Change Management

Computer Science

Information Technology

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Digital Workplace team is seeking a Manager, Change and Adoption, to support digital workplace solutions. This team focuses on providing solutions that enhance productivity, collaboration, knowledge management, change management, and user experience, enabling KPMG employees with innovative technology and knowledge tools to drive value for the firm and clients.

What You Will Do

1. Design and lead business needs discovery and solution workshops.
2. Conceptualize and propose tailored solutions addressing business challenges.
3. Collaborate with engagement teams and other units to optimize application use for desired outcomes.
4. Enhance collaboration, productivity, and technical capabilities through appropriate solutions.
5. Identify and assess end-user impacts from technology changes and develop change management plans.

What You Bring To The Role

• Diploma in Organizational Change Management, Learning and Development, Computer Science, Information Technology, or related field.
• 5+ years of experience in adoption and change management consulting, professional services, or related roles.
• Relevant certifications in change management (e.g., Prosci) are advantageous.
• Hands-on experience in change management, training, and communication within digital or tech-driven environments.
• Strong understanding of change management principles.
• Expertise in Microsoft productivity tools.
• Excellent communication and interpersonal skills to engage and influence stakeholders at all levels.
• Proven ability to design and deliver effective training programs and materials.
• Strong analytical and problem-solving skills to assess and address user needs and concerns.

This role requires fluency in written and spoken English, supporting collaboration with English-speaking colleagues and stakeholders across regions.

KPMG BC Region Pay Range

The base salary range is $86,000 to $128,500, potentially eligible for bonuses. Salary within this range depends on location, skills, and qualifications. KPMG offers a comprehensive Total Rewards package.

Our Values - The KPMG Way

• Integrity: Doing what is right.
• Excellence: Continuous learning and improvement.
• Courage: Thinking and acting boldly.
• Together: Respect and strength from diversity.
• For Better: Doing what matters.

KPMG in Canada is committed to diversity, inclusion, and creating a respectful, accessible workplace. We encourage all qualified candidates to apply and bring their whole selves to work.

Adjustments and Accommodations

We support an inclusive recruitment process, offering adjustments and accommodations to ensure all candidates can perform at their best. Requests can be made at any stage by contacting our Employee Relations Service team at 1-888-466-4778.