Chanel Host

Chanel; Vancouver; On-site; CAD 48,000 - 65,000; Full time

Job summary

CHANEL Oakridge Park Boutique in Vancouver is seeking a Host for the holiday season to welcome clients and support the client experience at Holt Renfrew in Vancouver. You will greet clients warmly and help manage traffic flow to ensure smooth service, while assisting other boutique staff as needed.

You will also support Cash & Wrap duties, relay messages to Fashion Advisors, and contribute to a collaborative team during this busy period from October 1 to December 31, 2026.

Qualifications

• Teamwork and collaboration are essential.
• Strong interpersonal and communication skills.
• Focus on delivering exceptional client experience.
• Foreign language skills are a plus but not required.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Greet clients warmly and guide them through the boutique experience.
• Assist clients and bridge wait times with proactive communication.
• Maintain flow of traffic to ensure timely service.
• Support Cash & Wrap and ensure stations are stocked and ready.

Skills

Team player

Excellent communication

Client experience

Foreign language

Multitasking

Job description

Location: CHANEL Oakridge Park Boutique (in Vancouver)

Reports to: Boutique Manager

Contract: Full-time and Temporary (October 1 to December 31, 2026)

Your role @ Chanel:

We are looking for a Host who is passionate about providing the highest standards of service to facilitate and support the client experience in our Vancouver Holt Renfrew boutique. This position plays a critical role in being the first client interaction, greeting clients warmly and maintaining the flow of traffic. The Host will also assist other members of the boutique to maximize client-facing time and will support all areas of the Boutique as needed during this holiday season.

What impact you can create at Chanel:

• Facilitate in the seamless client experience by warmly greeting clients upon arrival and sharing relevant information regarding health and safety protocols
• Assist clients by answering questions and helping facilitate a seamless experience to bridge the wait time and time in boutique
• Maintain flow of traffic to ensure adequate service levels
• Proactively communicate what the client should expect in terms of wait time, in-boutique experience, etc, setting realistic expectations with clients

• Help at Cash and Wrap with processing transactions precisely as needed
• Ensuring Cash and Wrap stations are prepared and stocked as needed
• Providing excellent customer service on the phones
• Accurately document messages and deliver to Fashion Advisors and Management on a timely manner
• Support boutique success by assisting with any other tasks as directed by boutique management.

Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.

What you will bring to the role:

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent interpersonal and communication skills
• Foreign language skills are preferred but not required

• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexible schedule. Including availability to work evenings, weekends, and holidays.

You are energized by:

• Genuinely welcoming and guiding clients
• Turning difficult situations into positive memories
• Providing the highest standards of serviceand being service minded
• Fostering a meaningful client experience centered around inclusion and connection
• Your curiosity to continuously learn and grow

What you would gain from this experience:

• Exposure to the multiple boutique business functions and categories
• The opportunity to work with a fun, creative and dynamic brand in the phase of new boutique opening
• Being a part of a collaborative and engaged team during the key holiday sales moment
• Competitive salary: $56,500CAD annually

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process