CH&E Specialist (Evaluator) - Youth Wellness Hubs Ontario Provincial Office

Ocean State Job Lot; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a dynamic team at a forward-thinking organization dedicated to youth wellness and mental health. As a CH&E Specialist (Evaluator), you will play a vital role in evaluating and enhancing services for young people across Ontario. This position involves collaborating with a multi-disciplinary team to implement innovative evaluation strategies that promote equity and inclusivity. You will leverage your expertise in data analysis and visualization to inform best practices and drive continuous improvement in service delivery. If you are passionate about making a difference in the lives of youth and have a strong background in health services evaluation, this is an exciting opportunity to contribute to meaningful change in your community.

Qualifications

• Master’s degree required with 3+ years in health services, mental health, or substance use.
• Experience in youth populations and integrated youth services is a strong asset.

Responsibilities

• Implement equity-focused evaluation plans for YWHO model across multiple sites.
• Analyze complex data to derive insights and support evaluation activities.

Skills

Equity Lens Application

Creative Problem-Solving

Data Visualization

Interpersonal Communication

Community Engagement

Education

Master’s Degree in Social or Behavioral Sciences

Master’s Degree in Health Services Research

Master’s Degree in Public Health

Tools

R

NVIVO

Microsoft Office

Job description

CAMH has a number of current career opportunities for you to consider. Select a job title to view the description and apply online.

WE’RE GROWING OUR TEAM AT YOUTH WELLNESS HUBS ONTARIO!
Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca) is a network of 27 integrated youth service hub networks that currently operate in 35 communities, where young people ages 12 to 25 years have access to walk-in, youth-centred, community-based mental health and wellness services. YWHO engages youth, family members, service providers, and other partners through a co-creation process, enhancing the relevance, acceptability, and youth friendliness of services. The hubs are provincially consistent in core features and locally led and adapted to offer and connect to a range of evidence-based services—mental health care, substance use health services, primary care, education, employment, housing, peer support, family support, and care navigation—in youth-friendly spaces. Outcomes are rigorously evaluated within and across hubs, focusing on positive outcomes in areas of wellness important to youth and their families. The YWHO Provincial Office (YWHO PO) and its 27 Networks operate as a Learning Health System, where evidence, data, and care culture are used to generate new knowledge and continuously refine and deliver best practices for continuous improvement in mental health and substance use care.

As an employment equity employer, the Centre for Addiction and Mental Health (CAMH) actively seeks First Nations, Inuit, and Métis candidates, those from diverse ethno-cultural backgrounds, women, people with disabilities, people who have experienced mental health and substance use challenges, and additional diverse identities for our workforce.

Position Description:
Youth Wellness Hubs Ontario Provincial Office (YWHO PO) at The Margaret and Wallace McCain Centre for Child, Youth, & Family Mental Health (CAMH) is recruiting a full-time, permanent CH&E Specialist (Evaluator). The Evaluator will report to the Manager of Evaluation at YWHO. The Evaluator will be responsible for supporting the evaluation activities at YWHO sites across the province in collaboration with a multi-disciplinary team of managers, evaluators, implementation specialists, youth engagement coordinators, health equity specialists, and provincial youth and family advisories. Additionally, the Evaluator will provide expertise and advice related to equity, anti-racism, trauma-informed, and anti-oppression to strengthen internal YWHO evaluation practices to support the evaluation of the YWHO model across sites.

The Evaluator will work collaboratively across multiple teams and YWHO sites to provide an integrated, standardized, coordinated approach to the evaluation of the YWHO model.

Responsibilities will include:

• Implementing feasible, efficient, and sustainable equity-focused evaluation plans for work connected to the implementation of the YWHO model at sites across the province using a variety of different evaluation tools (such as logic models, theories of change, frameworks, indicator development, data support systems, and reporting tools) and approaches (such as developmental, formative, and summative).
• Developing and supporting strategies to promote an ongoing learning culture for integrating equity into evaluation and data frameworks (workshop coordination, lunch & learns, Community of Practice, provide support/consultation to YWHO sites).
• Generating, understanding, and reviewing trends, monitoring and evaluating data, to identify gaps and opportunities to strengthen equitable service delivery into program and project planning for the YWHO program.
• Using and/or developing safe and culturally relevant evaluation approaches, methods, and dissemination strategies when working with priority populations (e.g., First Nations, Inuit, and Métis, Francophone, racialized and marginalized communities, etc.).
• Facilitating group-based dialogue and decision-making with diverse partner groups with various levels of evaluation and sector literacy.
• Linking evaluation findings with continuous quality improvement to inform implementation planning and coaching to sustainable practice and system change.
• Engaging and working with key internal and external partners.
• Developing methods for and coordinating the collection and management of qualitative and quantitative data (e.g., protocol development, survey development, interview and focus group guides, data storage and quality assurance, coding, analyses, data visualization).
• Analyzing and visualizing complex data to derive data-driven insights, tell impactful stories, and support evaluation activities.
• Providing and building capacity to sustain system-level and provider-level evaluation.

The successful candidate will have a Master’s Degree in Social or Behavioral Sciences, Health Services Research, or Public Health with a minimum of three (3) years of related experience in the field of health services and specific experience in mental health and/or substance use services. Demonstrated expertise in applying an equity lens and integrating health equity evaluation frameworks within mental health contexts is required. Evaluation experience in Integrated Youth Services (IYS), mental health, youth populations, fidelity assessment, as well as evaluation experience within community-based settings, is considered a strong asset. They will have experience facilitating group-based dialogue and decision-making with diverse partner groups with various levels of evaluation literacy. The Evaluator will have experience developing evaluation frameworks, logic models, indicators, and reporting tools. They will have an understanding of and experience with using or developing culturally relevant evaluation approaches, methods, and dissemination strategies when working with priority populations (e.g., First Nations, Inuit, and Métis, Francophone, racialized and marginalized communities, etc.). The Evaluator must demonstrate creative problem-solving abilities and organizational skills with the ability to adapt to dynamic project needs. The Evaluator will have strong skills related to data storage and management, quality assurance, coding, analyses, and data visualization. The candidate will have advanced proficiency in R and experience with qualitative software (e.g., NVIVO). The candidate must also have experience with measurement-based care data platforms, and experience with data collection in remote settings. The successful candidate must have a proven ability to write evaluation findings for a variety of different audiences; and the ability to formulate materials suitable for wider audiences is required. The successful candidate will possess strong interpersonal communication (oral/written) and community engagement skills. The successful candidate is able to work independently as well as collaboratively with a diverse team. The Evaluator will be committed to being respectful, ethical, culturally sensitive, and mindful of necessary practices related to evaluation. They will support a healthy workplace that embraces diversity, encourages teamwork, and complies with all applicable and regulatory requirements. Proficiency in Microsoft Office including Word, Excel, and PowerPoint is required. Fluent bilingualism (French/English) is also an asset.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions. We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us. If you believe you need a reasonable accommodation to search for a job opening or to apply for a position, please contact us by emailing [e-mail] or calling 416 535 8501 x 32400. Please note that we will not respond to any calls or emails related to employment inquiries.