CFAA Fire Service Technician

Johnson Controls; Fort McMurray; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global leader in smart building technologies seeks a skilled technician to service and install Fire & Life Safety systems. Ideal candidates will have over 3 years of experience with electrical systems, a valid CFAA certificate, and strong customer service skills. This role offers competitive pay, a comprehensive benefits package, and the opportunity to grow within a supportive team environment.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Comprehensive benefits package

Company vehicle, tools, and equipment provided

Employee discount programs

Qualifications

• 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems.
• Ability to follow verbal and written instructions.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.

Responsibilities

• Receive service calls and troubleshoot equipment/system malfunctions.
• Service, troubleshoot and install various Fire & Life Safety systems.
• Read and interpret blueprints, diagrams, and product manuals.
• Exhibit excellent customer service skills.
• Participate in a scheduled On-call rotation.

Skills

Low voltage electrical systems

Fire/Life Safety systems

Customer service skills

Blueprint interpretation

Education

High School Diploma or equivalent

Valid CFAA Certificate

Tools

Test equipment

Multi-meter

Digital analyzer

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's What We Have To Offer

• Competitive pay.
• Paid vacation, holidays, and sick time.
• Comprehensive benefits package, including retirement savings plan, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• JCI Employee discount programs (The Loop by Perk Spot).
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
  
  

What You Will Do

• Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
• Responsible to contact customer representative and ascertain equipment/systems problems.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
• Obtain customer signature upon completed service call assignment.
• Participate in a scheduled On-call rotation.
• Help to train or mentor others on the service team.
• Perform other duties as assigned.
  
  

Required

What we look for

• 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems.
• Valid CFAA Certificate.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
• High School Diploma or equivalent.
• Ability to follow verbal and written instructions.
• Moving equipment and tools up to 50-70 lbs.