CFAA Fire Service Technician

Johnson Controls, Inc.; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading company in smart and sustainable buildings as a Fire & Life Safety Technician. You will be responsible for servicing and troubleshooting systems, ensuring customer satisfaction through effective communication. The role offers competitive pay, comprehensive benefits, and a collaborative environment. Ideal candidates have experience with low voltage systems and a valid CFAA Certificate.

Benefits

Competitive pay

Paid vacation, holidays, and sick leave

Comprehensive benefits

On-the-job training

Employee discount programs

Company vehicle and tools provided

Qualifications

• 3+ years experience in low voltage electrical systems.
• Valid CFAA Certificate required.
• Ability to lift equipment up to 70 lbs.

Responsibilities

• Service, troubleshoot, and install Fire & Life Safety systems.
• Read and interpret blueprints and manuals.
• Provide excellent customer service.

Skills

Customer Service

Troubleshooting

Communication

Education

High School Diploma

Tools

Test Equipment

Multimeters

Digital Analyzers

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. Our extensive reach across various industries worldwide positions our teams to support and empower you. You will have opportunities to develop through meaningful work projects and learning initiatives. We focus on supporting your physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we offer:

• Competitive pay
• Paid vacation, holidays, and sick leave
• Comprehensive benefits, including retirement savings, medical, dental, and vision coverage from day one
• On-the-job and cross-training opportunities supported by our internal resources
• Encouraging, collaborative team environment
• Commitment to safety through our Zero Harm policy
• Employee discount programs (The Loop by Perk Spot)
• Company vehicle, tools, and equipment provided
• Scheduling and management support

What you will do:

• Receive service calls from the Service Resource Center, including equipment/system malfunction descriptions
• Service, troubleshoot, and install various manufacturers’ Fire & Life Safety systems, including SimplexGrinnell
• Diagnose problems and perform repairs on electronic fire alarm systems and related building products at customer sites
• Follow troubleshooting procedures and refer to technical manuals, part manuals, change notices, and bulletins
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and manuals
• Contact customer representatives to identify equipment/system issues
• Provide excellent customer service through consistent communication to ensure satisfaction
• Complete service acknowledgments with proper coding via smartphones and laptops
• Obtain customer signatures upon service completion
• Participate in scheduled on-call rotations
• Assist in training or mentoring team members
• Perform other duties as assigned

What we look for:

Required:

• 3+ years of documented experience in low voltage electrical systems, including Fire & Life Safety systems
• Valid CFAA Certificate
• Experience reading and interpreting blueprints, submittals, and manuals
• Knowledge of test equipment, multimeters, digital analyzers, and commissioning devices
• High School Diploma or equivalent
• Ability to follow verbal and written instructions
• Ability to lift equipment and tools up to 50-70 lbs