Certified Technician

PGW Auto Glass; Dartmouth; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Matching Registered Retirement Savings Plan (RRSP)

Paid time off

Job summary

PGW Auto Glass is hiring an Auto Glass Certified Technician in Dartmouth, Nova Scotia. The technician will handle repairs and replacements of automotive glass while ensuring compliance with safety and quality standards. Responsibilities include interacting with customers, maintaining equipment, and documenting services performed. Ideal candidates will have a high school diploma, experience in auto glass repair, a valid driver's license, and strong problem-solving skills. Competitive compensation and benefits are offered.

Qualifications

• Experience in auto glass repair and replacement is required.
• Ability to lift loads up to 30kg.
• Valid driver’s license and clean driving record.

Responsibilities

• Perform repair and replacement of automotive glass components.
• Follow all safety protocols and quality assurance standards.
• Maintain records of services performed and customer interactions.

Skills

Hand-eye coordination

Problem-solving

Customer service

Education

High school diploma or equivalent

Certification in auto glass repair and replacement

Tools

Specialized tools and equipment

Job description

Job Title

Auto Glass Certified Technician

Position Overview

The Auto Glass Technician will be responsible for repairing and replacing automotive glass and associated systems including calibration of ADAS Systems to the highest safety and quality standards. This role demands technical precision, attention to detail, and excellent customer service skills. The Auto Glass Technician will work with various tools and equipment to ensure vehicles are restored efficiently and safely.

Position Type

Permanent, Full Time, On site

Reports to

Auto Glass Technical Services Supervisor

Key Responsibilities

• Glass Repair and Replacement: Perform repair and replacement of windshields, side windows, rear windows, and other automotive glass components. Ensure proper fitment and sealing.
• Health & Safety: Strictly follow all safety protocols.
• Quality Assurance: Conduct thorough inspections before and after installation to guarantee the integrity and quality of completed work. Follow all manufacturer guidelines.
• Customer Interaction: Explain repair and replacement processes to customers. Provide accurate estimates and timelines. Address customer concerns and ensure satisfaction.
• Documentation: Maintain detailed records of services performed, parts used, and customer interactions. Submit reports and service logs as required.
• Tool and Equipment Maintenance: Keep tools and equipment in good working condition. Perform regular maintenance checks and report any issues.
• Mobile Services: Execute repairs and replacements at customer locations as needed. Ensure the service vehicle is stocked with necessary tools and parts.

Qualifications

• High school diploma or equivalent; additional training or certification in auto glass repair and replacement is a plus.
• Experience in auto glass repair and replacement, with a strong technical aptitude.
• Excellent hand-eye coordination and manual dexterity.
• Strong problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and a clean driving record.
• Ability to lift loads up to 30kg.

Preferred Skills

• Certification in auto glass repair and replacement.
• Knowledge of vehicle safety standards and regulations.
• Proficiency in using specialized tools and equipment.

Benefits

• Includes competitive compensation
• Medical, dental, and vision insurance
• Matching Registered Retirement Savings Plan (RRSP)
• Paid time off