Certified Level 2 Dental Assistant / Office Manager (Dual Role)

River Street Endodontics; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

River Street Endodontics is seeking a Level II Certified Dental Assistant who will also serve as Office Manager. This role combines clinical duties, including assisting with endodontic procedures, and managing office operations such as scheduling and compliance. The ideal candidate has strong communication skills and 3+ years of dental office experience, thriving in a patient-focused, supportive team environment.

Benefits

Performance-based bonuses and growth incentives

Paid vacation and statutory holidays

Support for continuing education and professional development

Included parking

Qualifications

• 3+ years of experience in a dental office (specialty or endodontics preferred).
• Familiarity with dental software (Tracker, AbelDent, or equivalent).
• CPR, IPAC, WHMIS 2025 up-to-date by start date.

Responsibilities

• Assist with all endodontic procedures, including surgical and non-surgical treatments.
• Manage scheduling, referrals, insurance, billing, and accounts receivable.
• Maintain and update the office policy and procedure manual.

Skills

Strong written and verbal communication skills

Detail-oriented

Time management

Initiative

Education

CPR certification

Radiography and infection control certifications

3+ years of experience in a dental office

Tools

Dental software (e.g., TDO, AbelDent)

Job description

At River Street Endodontics, we deliver specialty endodontic care in a calm, patient-focused setting. As a boutique practice, we prioritize precision, personalized service, and a supportive team culture. We use advanced technology to perform high-quality root canal treatments and microsurgery in a comfortable and compassionate environment.

Position Overview :

We are seeking a highly organized and experienced Level II Certified Dental Assistant who can also serve in a dual role as Office Manager. This position is ideal for someone who thrives in both the clinical and administrative worlds, and who values consistency, leadership, and patient care excellence. You’ll work chairside with our endodontist and lead the coordination of all office operations—including essential HR and policy management functions.

Key Responsibilities :

Clinical (Chairside) – approx. 60% :

• Assist with all endodontic procedures, including surgical and non-surgical treatments
• Operate and maintain digital radiography and CBCT equipment
• Ensure sterilization and infection control protocols align with IPAC standards
• Prepare and manage clinical equipment and operatory readiness
• Provide empathetic and clear communication to patients during treatment

Administrative & Office Management – approx. 40% :

• Manage scheduling, referrals, insurance, billing, and accounts receivable
• Maintain inventory and order clinical and administrative supplies
• Serve as the primary point of contact for patients and referring offices
• Use dental software (e.g., TDO or AbelDent) to manage records and workflow
• Support the dentist with reporting, goal tracking, and day-to-day practice management
• Light housekeeping of clinical area

Human Resources & Compliance :

• Maintain and update the office policy and procedure manual
• Ensure ongoing compliance with RCDSO, IPAC, and health & safety standards
• Assist with onboarding, training, and mentoring new staff
• Oversee and document staff scheduling, time-off requests, and attendance
• Keep HR-related forms and documentation current and organized
• Promote a respectful, professional, and cohesive team culture.

Qualifications :

• Requirements :

CPR, IPAC, WHMIS 2025 up-to-date by start date.

• Live nearby or effectively commute on time.
• 3+ years of experience in a dental office (specialty or endodontics preferred)
• Experience in administrative or office management roles in a dental setting
• Familiarity with dental software (Tracker, AbelDent, or equivalent)
• Radiography and infection control certifications in good standing
• Strong written and verbal communication skills
• Detail-oriented with excellent time management
• Comfortable with taking initiative and handling confidential information with discretion

Compensation & Benefits :

• Hourly wage : $28–$38 / hour based on experience and qualifications
• Performance-based bonuses and growth incentives
• Paid vacation and statutory holidays
• Support for continuing education and professional development
• A collaborative, respectful team environment in a modern boutique office with included parking.

Why Work With Us?

At River Street Endodontics, you’re not just a team member—you’re a vital leader in our patient experience and daily success. This dual role offers the best of both worlds : hands-on clinical engagement and meaningful administrative leadership. If you enjoy managing operations and providing high-quality care in a professional, patient-centered environment, this opportunity is for you.

To Apply :

Please submit your resume and a brief cover letter outlining your experience and why you’re the ideal fit for this unique dual-role position.

About River Street Endodontics :

An endodontic speciality practice nestled between Corktown and Leslieville serving the downtown Toronto community for over five years. Privately owned and operated we treat one patient at a time in a tranquil boutique setting. Learn more : @riverstreetendo https : / / www.riverstreetendo.ca /

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