Centre Manager (Internal Posting)

Kamloops Y; Chilliwack; On-site; CAD 87,000 - 91,000; Full time

Benefits offered by this job

YMCA Gym Membership

Y@Home access

Job summary

YMCA BC seeks a Centre Manager for the Chilliwack Landing & Cheam Leisure Centres to lead daily operations, programs, and staff, delivering high-quality YMCA services to the community.

The role requires strong leadership, strategic planning, and collaboration with volunteers and partners, travelling between locations as needed, with a start date as soon as possible.

Qualifications

• 4–6 years of leadership experience in management.
• Strong interpersonal skills with diverse stakeholders.
• Excellent written communication and public speaking abilities.
• Demonstrated cultural sensitivity and inclusivity.
• Proven track record building high-performance teams.

Responsibilities

• Provide leadership and management of the Chilliwack Landing & Cheam Leisure Centres, including planning, budgeting, and health and safety oversight.
• Lead staff and volunteers to ensure high-quality YMCA programs and services.
• Coordinate schedules and ensure effective service delivery across all program areas.
• Build relationships with community partners to support recreation needs and outcomes.
• Ensure compliance with policies, standards, and reporting requirements.

Skills

Leadership

Staff Development

Communication Skills

Public Speaking

Cultural Competence

Interpersonal Skills

Education

Post-secondary credentials

Job description

Location: Chilliwack Landing and Cheam Leisure Centres; Rotary Outdoor Pool (Seasonal)

Terms: Full-TimePermanent

Hours: 35 hours per week

Shifts: Shifts may vary but includes a Tuesday to Saturday schedule

Start Date: As soon as possible

Salary: $86,500 to $91,000 annually

Reports To: Director of Municipal Operations

• Free YMCA Gym Membership and/or Y@Home
• Training and Professional Development Opportunities
• Extended Health and Dental Benefits
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on region and employment terms

Nature and Scope

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Centre Manager is responsible for the development, launch, and ongoing operations of the Chilliwack Landing & Cheam Leisure Centres. This role provides leadership to operational and program teams to achieve the YMCA’s strategic, operational, and service delivery objectives. The position coordinates and oversees a wide range of stakeholders, including staff, volunteers, community members, contractors, and association partners, to ensure effective and integrated program delivery. The Centre Manager ensures the centres are strategically positioned to deliver high-quality programs and services aligned with YMCA BC’s mission, values, strategic plan, and established budget and performance targets.

Major Responsibilities:

• Provide overall leadership and management of the Chilliwack Landing & Cheam Leisure Centres , including planning, organizing, budgeting, staff development, coaching, and health and safety oversight.
• Lead and support staff and volunteers to foster a culture of continuous improvement, customer service excellence, and outcomes-focused program delivery.
• Ensure the delivery of high-quality YMCA programs and services aligned with the YMCA’s mission, vision, strategic plan, and the Operational Management Agreements
• Develop and manage annual operational plans for program areas in alignment with Association strategic priorities.
• Plan, coordinate, and oversee staff and program schedules to ensure effective service delivery across all program areas.
• Build and maintain strong relationships with community partners and stakeholders to support community health outcomes and recreation needs.
• Monitor and maintain high service standards, ensuring strong satisfaction ratings throughout the centre.
• Ensure compliance with all provincial, regional, and national YMCA initiatives, standards, and best practices.
• Coach, mentor, and build effective working relationships with staff and volunteers to support engagement, performance, and retention.
• Ensure adherence to YMCA BC policies and compliance with applicable legislation, including Employment Standards, Human Rights, and WorkSafe requirements.
• Promote a safe, inclusive, and respectful environment for staff, volunteers, members, participants, and visitors.
• Meet all internal and external reporting requirements, including operational, financial, and performance reporting.
• Lead and role model the YMCA's commitment to philanthropy and volunteerism
• Travelling between locations required

Qualifications - you bring :

• Minimum of 4-6 years of leadership experience in management roles, involving responsibility for planning, operations and financial management
• Well-developed interpersonal skills and ability to establish rapport with diverse membership, staff, volunteers, community, stakeholders and partners
• Excellent written communication and public speaking skills
• Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
• Proven leadership of dedicated, high-performance teams
• Post-secondary academic credentials and an ongoing commitment to professional development
• Expertise in a YMCA BC subject matter area is an asset (fitness, member experience or child, youth and family)
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
• 3 professional references

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.