CenRes Maintenance Supervisor

Big White Ski Resort Ltd; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a vibrant mountain resort as a Maintenance Supervisor, where you can enjoy the great outdoors while ensuring the comfort and safety of guests. This full-time position offers the chance to lead a dedicated maintenance team, tackle diverse repair and maintenance tasks, and uphold high service standards. With a focus on teamwork and a passion for the outdoors, you'll play a key role in providing a memorable experience for visitors. Enjoy perks like free lift tickets, discounts, and a supportive work environment in one of Canada's favorite family resorts. If you're ready for a rewarding challenge, this is the opportunity for you!

Benefits

Free Winter & Summer Season Pass

Free and discounted lift tickets for Family and Friends

Free ski and snowboard lessons

Discounts at Big White operated restaurants

Discounts in our retail stores

2 weeks paid vacation after a year’s employment

5 days paid sick leave per annum

Long Term Disability

Life Insurance

Dental & Extended Health Care

Qualifications

• Previous experience in a maintenance role is essential.
• Basic knowledge of HVAC, plumbing, electrical, and carpentry required.

Responsibilities

• Supervise seasonal staff and resolve maintenance requests professionally.
• Conduct regular inspections to detect and resolve problems.

Skills

Building maintenance

General handyman skills

Painting skills

HVAC knowledge

Plumbing knowledge

Electrical knowledge

Carpentry skills

Customer service skills

Time management

Education

Trade certification in carpentry, plumbing, or electrical

Job description

Job Category: Central Reservations Operations - Maintenance

Requisition Number: CENRE001293

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• Posted: February 11, 2025
• Full-Time
• On-site

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Position: Maintenance Supervisor

Reports to: Maintenance Manager

Employment: Full Time Year Round

Start Date: Immediate

Work and explore the mountains with us!

Big White Ski Resort, or simply Big White, is a mountain resort located 56 km southeast of Kelowna in the Southern Interior of British Columbia. Just 45 minutes away from the town of Kelowna, Big White offers a unique opportunity for those who want to live, work, and explore in some of the most amazing natural attractions and activities Canada has to offer. Boasting 16 lifts, Western Canada’s largest resort night skiing area, 119 runs, North America’s highest outdoor skating rink, and a ski-in/ski-out village, it’s easy to see why we are Canada’s Favorite Family Resort!

Our Mission Statement is "To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe and friendly environment."

If this sounds like your kind of workplace, you love the outdoors and are passionate about sharing an amazing Canadian experience with our guests from around the world, then we want you to join our team!

Job Description:

As Maintenance Supervisor, you will assist the Maintenance Manager in attending to maintenance concerns that are generated by housekeeping, Owner Relations, and the front desks. The Maintenance Supervisor will be required to resolve all maintenance requests in a professional manner, being courteous to guests that they encounter, and to represent Big White Central Reservations at the highest level.

This position is suitable for someone with a previous building maintenance background, general handyman skills, good painting skills, a tradesman, or someone with experience in construction or building management.

Responsibilities of this position include but are not limited to:

• Painting and repairs of rental accommodation during off-season operations
• Supervision of seasonal staff when the Maintenance Manager is not on duty
• Attending to maintenance requests, including but not limited to: locating and repairing plumbing leaks, sinks, toilets, showers, troubleshooting minor electrical problems, repairing damage to units and units' contents, patching and painting, and general maintenance
• Assist the Maintenance Manager with supervision of contractors when required
• Ensuring company vehicles are driven in a responsible manner, and are maintained and serviced when required
• Supervising and leading all maintenance processes and operations
• Creating and implementing maintenance procedures where required
• Conducting regular inspections of the facilities to detect and resolve problems
• Actively participating in department-specific initiatives, working towards sustainable operations
• Working cooperatively as an active member of the Maintenance team towards ensuring safe work practices are adhered to at all times
• Complying with all established department and company policies, procedures, and code of ethics
• Performing other tasks as assigned by management
• Upholding the highest standard of internal and external customer service levels at all times
• Any other direction given by a Central Reservations Manager

Ideal Candidate

• Previous experience in a maintenance role
• Basic knowledge of HVAC, plumbing, electrical, and carpentry
• Knowledge of general building systems and equipment
• Experience with carpentry, basic plumbing, and basic electrical
• Strong painting experience and skills
• Trade certification in carpentry, plumbing, or electrical would be an asset
• Experience in appliance repair would be an asset
• Exceptional communication, interpersonal, and customer service skills
• Excellent organization and time management
• Proven self-motivation, ability to work well with minimal supervision
• Must have a high level of attention to detail
• Ability to work well within a diverse team environment
• Must be able to embrace the organization’s core values
• Good personal grooming
• Ability to work under pressure
• Professional appearance and attitude
• Flexibility with scheduling and be available throughout the winter and summer seasons
• A proven team player with the ability to promote team spirit
• Knowledge of management principles/staff supervision experience

Perks from Day 1!

• Free Winter & Summer Season Pass providing unlimited riding at Big White!
• Free and discounted lift tickets for Family and Friends
• Free ski and snowboard lessons
• Free and discounted Lift tickets at other approved Mountain Resorts
• Free access to the staff fitness facilities (weight room and aerobics room)
• Family & Friends discounts in our accommodations
• Discounts at Big White operated restaurants
• Discounts in our retail stores
• Discounts on rentals
• 2 weeks paid vacation after a year’s employment
• 5 days paid sick leave per annum
• Long Term Disability
• Life Insurance
• Dental & Extended Health Care
• Company Pension Plan

Job Specifications:

• Full-time - working up to 40 hours per week
• Start date early/mid-June
• Must be available to work a variety of shifts, including mornings, nights, weekends, and holidays
• Must be legally entitled to work in Canada
• Must have a valid BC Driver’s license with a clean driving record
• Starting Wage $27.00

Physical Demands:

• Must be able to stand and exert well-paced mobility for long periods of time
• Ability to lift and carry furniture and/or appliances for small periods of time
• Must be able to kneel, bend, stoop, squat, and stretch to fulfill maintenance tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, climbing, listening, and hearing ability and visual acuity