CCM Developer

Socket.dev; Richmond Hill; On-site; CAD 76,000 - 95,000; Full time

Job summary

Computershare has an exciting opportunity for a permanent full-time Quadient Inspire Developer to join our Communications Services team in Toronto. You will develop and support CCM solutions that interact with print and electronic channels, meeting client and internal requirements.

You will collaborate with cross-functional teams, perform testing, document changes, and provide on-call support as needed, with a hybrid office schedule requiring three days in the Toronto office and some remote

Qualifications

• 3+ years' experience with document composition engines, like Quadient Inspire.
• Experience reviewing business requirements & technical specifications to determine necessary changes.
• Analytical thinking involving analysis of solution constructs and validation.
• Ability to work flexible hours as needed.

Responsibilities

• Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communications.
• Performing unit testing and assisting Testing teams with system testing.
• Investigating technical issues when required, using the help of senior and experienced team members.
• Assisting in the preparation of documentation for new or changed business, operational, or support procedures.
• Recording and updating assigned tasks using a work tracking tool and provide status reports on outstanding issues.
• Providing on-call support as needed for problems which occur out of working hours including support to other CTS locations.

Tools

Quadient Inspire

Git

TFS

ADO

Perl

XML

JSON

SQL

C++

TypeScript

JavaScript

Groovy

Job description

Location:Toronto, Beaver Creek

In this position, you'll be based in the Toronto (East Beaver Creek) office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 37.5 hours a week, Monday to Friday with flexible hours typically from 8.00am to 4.30pm. Find out more about our culture of flexible working at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a permanent full-time Quadient Inspire Developer to join our Computershare Communication Services team.

A role you will love

You'll be a part of our dynamic CCS team which provides integrated customer communication solutions worldwide. In this role, you will develop and support our systems that ensure the business meets the needs of its clients, internally and externally, by following the prescribed standards as determined by the different technical groups, as well as using technical frameworks, both existing and emerging.

Other key responsibilities include:

• Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communications
• Performing unit testing and assisting Testing teams with system testing
• Investigating technical issues when required, using the help of senior and experienced team members if needed
• Assisting in the preparation of documentation where necessary for new or changed business, operational, or support procedures
• Recording and updating assigned tasks using a work tracking tool and provide status reports on outstanding issues
• Providing on-call support as needed for problems which occur out of working hours including support to other CTS locations

What will you bring to the role?

To be successful in this role, you have the ability to work under pressure and meet tight deadlines. You are also someone who is team oriented and results oriented. You are a creative thinker, a problem solver and a quick learner.

You’ll also bring:

• 3 + years' experience with document composition engines, like Quadient Inspire
• Experienced in reviewing business requirements & technical specifications to determine necessary changes needed to satisfy the requirements
• Analytical thinking involving analysis of solution constructs and proper methods of validation and reconciliation
• Ability to work flexible hours as needed

Bonus points if you have:

• Experience with any of the following languages: Perl, XML, JSON, SQL, C++, TypeScript, JavaScript, Groovy
• Experience working within in-house built tools and the ability to adapt to learning the ins and outs of these types of tools
• Knowledgeable with various version control tools, such as Git, TFS, ADO
• Understanding of both Waterfall and Agile methodologies

Compensation. The typical base pay range for this role is $75,992 -$94,990

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.

For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.